In the ______ style of conflict resolution, the person is low on their own conce

Question

In the ______ style of conflict resolution, the person is low on their own concerns and the concerns of others. This approach reflects an inability to deal with conflict, and the person withdraws from the conflict situation.

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Question 21 pts

The ______ style of conflict resolution may be the only possible approach when both parties have equivalent influence in the organization (e.g., two equally powerful vice presidents competing for resources).

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Question 31 pts

______ is described as being when a leader intervenes to resolve a conflict.

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Question 41 pts

______ is when a conflict has become so complex that a more formalized dispute resolution method is needed such as a third-party neutral person is called in to resolve the conflict.

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Question 51 pts

Distributive and integrative are the two general types of ______.

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Question 61 pts

Having empathy is a critical skill for resolving conflict and effective negotiation. A person needs to be able to see the situation from the other party’s point of view. This ability is called ______.

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Question 71 pts

______ is a person who hears grievances on an informal basis and attempts to resolve them.

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Question 81 pts

______ is a dispute resolution panel that hears the concerns and attempts to resolve the issue.

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Question 91 pts

Calling in a neutral third party to attempt to resolve a conflict is known as ______.

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Question 101 pts

Team members that demonstrate high relationship conflict and interpersonal tensions are more likely to conflict intensely and will be associated with performance ______.

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Question 111 pts

______ is a conflict resolution style that is ideal for mutually exclusive goals, equally powerful parties, when consensuses cannot be reached, integrating or dominating styles are not successful, and temporary solutions to a complex problem are needed.

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Question 121 pts

A ______ conflict resolution style is ideal for trivial issues, speedy decisions, an or an unpopular course of action.

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Question 131 pts

______ is a type of conflict that is characterized by differences between parties concerning which advertising campaign would best promote a new product. These types of conflicts can result in better decisions because each side has to defend their position.

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Question 141 pts

______ is low intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect.

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Question 151 pts

Leadership implications of ______, where you see things from another person’s point of view, is essential for both conflict resolution and negotiation.

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Question 161 pts

______ refers to enlarging the pool of resources so that a negotiation can end in a “win-win” agreement where each party feels they got the best possible outcome.

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Question 171 pts

When only a limited amount of goods are divided and the goal is to get the largest share, this refers to ______.

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Question 181 pts

A perception that one group will negatively affect something we care about will create ______.

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Question 191 pts

The majority of CEOs report a need for more training in which area?

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Question 201 pts

Which of these is not a source of organizational conflict?

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Question 211 pts

Integrative bargaining differs from distributive bargaining in one significant way: The parties see the process as a zero-sum game.

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Question 221 pts

Being emotionally intelligent is critical for resolving conflict and effective negotiation.

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Question 231 pts

Mediation is when a third-party neutral person is called in to resolve the conflict: the fairness of the process results in people being satisfied with the outcome.

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Question 241 pts

The leader needs to consider the impact that national culture values may have on a person’s perception of conflict and how to avoid it.

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Question 251 pts

According to a study, the Chinese are more likely to value winning over discord.

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Question 261 pts

The relationship between task conflict and team effectiveness outcomes varies as a function of the level of relationship conflict in the team.

Explanation / Answer

Ans-1

Obliging

Ans-2

Compromising

Ans-3

Facilitation

Ans-4

Ombudsperson

Ans-5

managing styles

Ans-6

perspective taking

Ans-7

Facilitator

Ans-8

Conciliation

Ans-9

Ombudsperson

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