QUESTION 6 In an example, a local church is made up of people who are very diffe

Question

QUESTION 6

In an example, a local church is made up of people who are very different in their lifestyles and their stages of life. Mary is a 23-year-old single parent who earns the minimum wage. Jonathan is 60 years old, extremely wealthy, and works because he enjoys it. Jane is a 45-year-old lawyer who earns well and is well-respected in her profession. She is extremely career-oriented and is proud of her achievements. Jane is likely to focus on which of the following levels of needs?

safety

physiological

self-actualization

growth

esteem

QUESTION 7

When thinking about the progression of individual effort leading into individual performance, we see that an objective performance evaluation system plays a large role. Which individual element also plays an important role?

opportunity

ability

personality

ethics

needs

QUESTION 8

The two-factor theory proposes that ________.

employees inherently dislike work and must therefore be directed or even coerced into performing it

achievement, power, and affiliation are three important needs that help explain motivation

the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction

within every human being, there exists a hierarchy of five needs and as each of these needs becomes substantially satisfied, the next one becomes dominant

employees can view work as being as natural as rest or play, and therefore the average person can learn to accept, and even seek, responsibility

QUESTION 9

________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

Emotional labor

Management

Motivation

Selective perception

Leadership

QUESTION 10

According to Maslow, a need that is essentially satisfied no longer motivates.

True

False

safety

physiological

self-actualization

growth

esteem

Explanation / Answer

6.

C

Jane has already achieved the esteem needs, so she will focus upon the self-actualization needs.

7.

E

Here, needs act as a motivation to achieve the individual performance.

8.

C

It is given by Herzberg as a part of his motivation – hygiene theory.

9.

C

It is the motivation that pushes the person to deliver a performance that can satisfy the needs.

10.

True

Once the need is satisfied, then the person moves to the next level of needs, as per Maslow.

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