After reading this passage please answer the two question relate to this. 1) bas
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After reading this passage please answer the two question relate to this. 1) based on ideas described in the trait approach, do you think Pat is looking for the right characteristics in the people he hires? 2) could it be that the retention problem raised by upper management is unrelated to Pat’s recruitment criteria? THEOR 36 LEADERSHIP CASE 2.3 Recruiting for the Banlk Pat Nelson is the assistant director of human resources in char recruitment for Central Bank, a large, full-service banking instä tion. One of Pat's major responsibilities each spring is to visit many college campuses as he can to interview graduating senior for credit analyst positions in the commercial lending area at Cent Bank. Although the number varies, he usually ends up hiring about 20 new people, most of whom come from the same schools after year ge of ral Pat has been doing recruitment for the bank for more than 10 years, and he enjoys it very much. However, for the upcoming spring he is feeling increased pressure from management to be particularly dis- criminating about whom he recommends hiring. Management is con- cerned about the retention rate at the bank because in recent years as many as 25% of the new hires have left. Departures after the first year have meant lost training dollars and strain on the staff who remain. Although management understands that some new hires always leave, the executives are not comfortable with the present rate, and they have begun to question the recruitment and hiring procedures. The bank wants to hire people who can be groomed for higher-level leadership positions. Although certain competencies are required of entry-level credit analysts, the bank is equally interested in skills that will allow individuals to advance to upper management positions as their careers progress in the recruitment process, Pat always looks for several characteristics. First, applicants need to have strong interpersonal skills, they need to be confident, and they need to show poise and initiative. Next, because banking involves fiduciary responsibilities, applicants need to have proper ethics, including a strong sense of the importance of confiden tiality. In addition, to do the work in the bank, they need to have strong analytical and technical skills, and experience in working with computers. Last, applicants need to exhibit a good work ethic, and they need to show commitment and a willingness to do their job even in difficult circumstances Pat is fairly certain that he has been selecting the right people to be leaders at Central Bank, yet upper management is telling him to reassess his hiring criteria. Although he feels that he has been doing the right thing, he is starting to question himself and his recruitment practices.Explanation / Answer
Definitely Pat is using right approach to hire employees as each and every characteristics he is looking for in an employee aligns to the requirement of the job which is necessary for a banking application. Giving preference to these specific characteristics should be the main motive behind creating an approach for betterment of the organisation. As he is properly looking for better communication skills and Technical abilities for an employee which is essential to work in any bank organisation and without this specific and skill set overall efficiency as well as productivity of the employee would be very drastically reduced. Having an understanding of these specific factors can vary widely increase the overall adaptability in this situation and recruiting process of the bank can be very positive.
Definitely this specific problem is unrelated to the recruitment process done by Pat. That is definitely recruiting best employee suitable for the jobs where several other factors inside the organisation can be the reason behind high retention rate. Better competitive packages as well as other operational problems in the organisation can be the problem but specific hiring process is definitely best for the organisation to maintain high quality operational standards. We can see that this specific retention problem raised by EPA management is definitely an related to his recruitment criteria.
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