ese are the questions 2. Describe the TQM philosophy and identify its major char
ID: 396120 • Letter: E
Question
ese are the questions 2. Describe the TQM philosophy and identify its major characteristics. 3. Explain how TQM is different from the traditional notions of quality. Also, explain the differences between traditional organizations and those that have implemented TQM 6. Describe each of the four costs of quality: prevention, appraisal, internal failure, and extermal failure. Next, describe how each type of cost would change (increas decrease, or remain the same) if we designed a higher-quality product that was easier to manufacture. 8. Explain the meaning of the plan-do-study-act cycle. Why is it described as a cyole? control. Are some more important than others? Would you use these tools separately or together? Give some examples of ftools that could be used together here to ReplyExplanation / Answer
2. Total Quality System is a philosophy that involves everyone in the organization in a continual effort to improve quality and achieve customer satisfaction. Hence with Total Quality Management in place, the Organization works together to guarantee Quality services to all its stakeholders. The aim of TQM is to make the services as near to the perfect quality- with Zero Defect in the system.
The major characteristics of TQM are as under:
There are various ways of implementing TQM in the Organization. Two ways of implementing TQM in the organization would be by adapting to the methods of the Baldrige Criteria and ISO 9000 standards.
(Note: As per Chegg policy, when multiple questions are posted together, the liability is to answer only the first main question).
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