4.2Conversational but Professional (L.O. 4) Your Task Revise the following to ma

Question

4.2Conversational but Professional (L.O. 4) Your Task Revise the following to make the tone conversational yet professional.

a. As per your recent request, the undersigned is happy to inform you that we are sending you forthwith the procedure manuals you requested.

b. Kindly be informed that it is necessary for you to designate the model number of the appliance before we can submit your order.

4.3Positive and Courteous Expression (L.O. 4) Your Task Revise the following statements to make them more positive and courteous.

a. Construction on your building is at a standstill because the contractor is unable to pour footings until the soil is no longer soggy.

b.A passport cannot be issued until an application is completed and a recent photo is included.

Explanation / Answer

4.2
a. The brochures you requested are enclosed
b. Please Provide model number before submitting the order.
4.3
a. Construction of the building is stopped due to loose soil unsuitable to pour footings.
b. Passport cannot be issued without a complete application and recent photograph.

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