A community health system\'s nurse team consists of 15 nurses working in the loc

Question

A community health system's nurse team consists of 15 nurses working in the local community. It takes a nurse 1.5 hours to complete one patient visit (including travel times and breaks). Assume the nurse team works a 9-hour workday and that demand for the nurses is 55 patients per day. Compute the following process analysis metrics for the nurse team. (Use two decimals where applicable) a. What is the capacity of the nurse team? patients per 9 hour work day What is the flow rate? patients per hour percent c. What is the utilization? d. What is the cycle time? inutes per patient

Explanation / Answer

Capacity= Work Hours available / Time for one Patient = 9*15/1.5 = 90 patients per 9 hour work day

Flow Rate = 9/1.5 =6 Patients per hour

Utilization = Demand/ Capacity = 55/90 = 61%

Cycle time = 1.5 Hours

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