1. (TCO 8) All of the following are steps in human resource planning EXCEPT (Poi
ID: 401128 • Letter: 1
Question
1. (TCO 8) All of the following are steps in human resource planning EXCEPT (Points : 2) job analysis. job evaluation. forecasting human resource supply. forecasting human resource demand. plan for dealing with predicted shortfalls or overstaffing. 2. (TCO 8) Steve sells traffic signs and tape to municipalities. In his region he has a few affluent communities that order the best items. Carla has even more communities in her region that are affluent, and she sells even more items. If their supervisor does not use some adjustment factor to account for the differences in regions when evaluating the performance of the two workers, the evaluations will exhibit (Points : 2) adverse impact. halo effect. recency effect. opportunity bias. global bias. 3. (TCO 8) Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization. This is part of ____. (Points : 2) assessment centers performance appraisal synchronization job analyses career planning replacement charts 4. (TCO 8) Fairway Green Inc. has added a lucrative retirement plan for its employees that includes medical benefits for retirees. These benefits target which level of need in Maslow's hierarchy (Points : 2) esteem. physiological. belongingness. security. self-actualization. 5. (TCO 8) Starbucks pays above-market price to farmers who grow coffee in an ecologically healthier way. Employees at Starbucks feel good working for a company that is an environmental leader. Starbucks is attempting to meet ____ needs. (Points : 2) esteem physiological belongingness security self-actualization 6. (TCO 8) Cliff works for the New York Department of Transportation. He perceives that his union's contract is so strong he can't be fired and the only way he will get promoted is if the person above him dies or retires. He has (Points : 2) low effort-to-performance expectancy and low performance-to-outcome expectancy. low effort-to-performance expectancy and high performance-to-outcome expectancy. high effort-to-performance expectancy and low performance-to-outcome expectancy. high effort-to-performance expectancy and high performance-to-outcome expectancy. zero valence. 7. (TCO 8) Adam felt neutral toward his Management class after the first week. However, after he made an A on this first exam, he said the class was great. This is an example of which of the following? (Points : 2) Satisfaction leads to performance Performance leads to satisfaction Expectancy leads to high performance Intrinsic rewards lead to performance Satisfaction leads to intrinsic rewards 8. (TCO 9) ____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another. (Points : 2) Behavior Attitude Attribution Personality Motivation 9. (TCO 9) Tatiana thinks she is responsible for everything. When something goes wrong, she seems to always think it is her fault. Tatiana has a(n) (Points : 2) high-risk propensity. dogmatic set of beliefs. internal locus of control. external locus of control. high level of competency. 10. (TCO 9) Martha had parents who were perfectionists. She has been very successful in running her business, but she is overly critical of herself. Martha has low (Points : 2) conformity. risk propensity. self-monitoring. locus of control. self-esteem. 11. (TCO 8) What is the difference between training and developing? Briefly describe three methods companies use to teach employees? In what situation is each method best used? (Points : 5) 12. (TCO 9) Assume that the employees in your organization do not have high levels of job satisfaction or organizational commitment. How will you go about trying to improve these attitudes? (Points : 5)Explanation / Answer
job analysis d c e a b d
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