You are the civil engineering foreman in charge of a 24-person group whose chart

Question

You are the civil engineering foreman in charge of a 24-person group whose charter is to erect 3,000 tents for refugees who lost their homes in an earthquake. You have 10 days to accomplish erecting the tents. Based on the team member resumes you received, you selected four people (two men, two women) to be team chiefs of six-person details (4 X 6 = 24 group members). The first one is Mary; she is an extrovert (ESTJ). The second is Joe, and he is a sensing data gatherer (ISTP). The third is Amy, and she is a thinker versus a feeling-type (INTJ). Finally, Ted is a judging versus a perceiving type of fellow (ENFJ). There are going to be some tense, tough days ahead. Your work will have to be coordinated with utilities personnel, emergency workers, firefighters, police, care organizations, temporary housing units organizations, and many other people and groups. Many stakeholders are involved. Given the scenario above, tell how you will communicate with each team leader when delivering complex information in a stressful situation. Propose effective communication techniques for the different personality types. Use relevant research to back up your points.

Explanation / Answer

Although normally the ESTJ is very verbal and doesn't have any problem expressing themself, when under stress they have a hard time putting their feelings into words and communicating them to others. ISTPs avoid making judgments based on personal values - they feel that judgments and decisions should be made impartially, based on the fact. They are not naturally tuned in to how they are affecting others. They do not pay attention to their own feelings, and even distrust them and try to ignore them, because they have difficulty distinguishing between emotional reactions and value judgments. This may be a problem area for many ISTPs. An ISTP who is over-stressed may exhibit rash emotional outbursts of anger, or on the other extreme may be overwhelmed by emotions and feelings which they feel compelled to share with people (often inappropriately). An ISTP who is down on themself will foray into the world of value judgments - a place which is not natural for the ISTP - and judge themself by their inability to perform some task. They will then approach the task in a grim emotional state, expecting the worst. ISTPs are excellent in a crisis situations. They're usually good athletes, and have very good hand-eye coordination. They are good at following through with a project, and tying up loose ends. They usually don't have much trouble with school, because they are introverts who can think logically. They are usually patient individuals, although they may be prone to occasional emotional outbursts due to their inattention to their own feelings. When under a great deal of stress, the INTJ may become obsessed with mindless repetitive, Sensate activities, such as over-drinking. They may also tend to become absorbed with minutia and details that they would not normally consider important to their overall goal. INTJs need to remember to express themselves sufficiently, so as to avoid difficulties with people misunderstandings. In the absence of properly developing their communication abilities, they may become abrupt and short with people, and isolationists. INTJs have a tremendous amount of ability to accomplish great things. They have insight into the Big Picture, and are driven to synthesize their concepts into solid plans of action. Their reasoning skills gives them the means to accomplish that. INTJs are most always highly competent people, and will not have a problem meeting their career or education goals. They have the capability to make great strides in these arenas. On a personal level, the INTJ who practices tolerances and puts effort into effectively communicating their insights to others has everything in his or her power to lead a rich and rewarding life. Because ENFJ's people skills are so extraordinary, they have the ability to make people do exactly what they want them to do. They get under people's skins and get the reactions that they are seeking. ENFJ's motives are usually unselfish, but ENFJs who have developed less than ideally have been known to use their power over people to manipulate them. ENFJ's are so externally focused that it's especially important for them to spend time alone. This can be difficult for some ENFJs, because they have the tendency to be hard on themselves and turn to dark thoughts when alone. Consequently, ENFJs might avoid being alone, and fill their lives with activities involving other people. ENFJs tend to define their life's direction and priorities according to other people's needs, and may not be aware of their own needs. It's natural to their personality type that they will tend to place other people's needs above their own, but they need to stay aware of their own needs so that they don't sacrifice themselves in their drive to help others.

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