Detroit Central Hospital is trying to improve its image by providing a positive
ID: 403037 • Letter: D
Question
Detroit Central Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the %u201Cimage%u201D program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data:
Day No. of Unsatisfied Patients Sample Size
1 24 100
2 22 100
3 8 100
4 15 100
5 10 100
6 26 100
7 17 100
Construct a p-chart that plots the percentage of patients unsatisfied with
their meals. Set the control limits to include 99.73% of the random variation
in meal satisfaction. Comment on your results.
Please explain using excel. Thanks.
Explanation / Answer
Here is the link to download excel file, it's a dropbox link, and please download it within one week I will take the file down in one week.
https://www.dropbox.com/s/0zexevyfm7voir2/Detroit%20Central%20Hospital.xls
if you have any problems with the link, give me your email in comment I will email the file to you.
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