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Case Study Format: Your Case Study should be a well written report. Use Appropri

ID: 415112 • Letter: C

Question

Case Study Format: Your Case Study should be a well written report. Use Appropriate paragraphs, bullets, and other attributes that assist in making analyses easier to read. Your case report can usually be contained in 3-4 typewritten paragraphs and should include the following:

·        Overview: A brief overview of the case (maximum one or two paragraphs) which reviews key points in the case and defines the purpose of the case.

·        Discuss how Alegent improved Employee retention and reduced turnover.

·        Prescribed Solution and/or Recommendations: Thorough and appropriate recommendations.

References Mailings wiTell me what you want to do Alegent Health, based in Omaha, Nebraska, is a non-profit health-care system composed of seven hospitals with about 2,000 beds and more than 200 clinic and outpatient locations, 1,200 physicians, and more than 7-500 other employees who work throughout the organization. Several years ago, Alegent recognized that HR issues needed acute care treatment. Turnover rates of 24%, coupled with more than 5oo unfilled positions, were costing the firm more than $15 million annually Four years later, the turnover rates had declined to 12% and open positions had dropped to fewer than 100. Because of their improvements, Alegent's HR practices, and especially its retention successes, won several local and national awards. Alegent was named one of the "Best Places to Work in Omaha."The award was based on surveys of employees that asked about credibility, respect and fairness, pride, and camaraderie. Alegent also received a Workforce Management Optimas Award in the financial impact category for its success at recruiting and retaining key staff. Winning these awards indicates that Alegent is clearly being effective with its HR activities. Specifically regarding retention efforts, Alegent created an Employee Retention Task Force whose focus was to decrease turnover and increase employee satisfaction. The task force identified several strategies to be used. One program illustrates how Alegent approached retention of nurses. The Nursing Residence Program has caught national attention. Each resident (or new nurse) is paired with an experienced nurse or "preceptor" based on interests, personality, and so on. Also, a mentor outside the nursing department adds support and encouragement to individuals. Nursing staff meet monthly for training. In addition, they can visit various other departments (pediatrics, cardiology, etc,) in which they may have career interests. Nurses interested in management can shadow the department director to see how the department is managed. Returning nurses who have been out of the fi eld f ve or more years are enrolled, retrained, and paired with recently finished residents. Alegent Health is the exception to the turnover levels in nursing. Compared with the U.S. health-care industry rate of 20%, Alegent's turnover rate of 7.6% s exceptionally low. Another key to aiding ment-Google " P1-1 Alegent Health Chapt., n b. 8

Explanation / Answer

The case describes the situation in Alegent Health which is based in Omaha, Nebraska wherein there has been a significant improvement in the HR metrics with the turnover rates of employees being reduced from 24% to 12% and also number of unfulfilled positions decreasing from 500 to less than 100.

This remarkable turnaround has been made possible because of its HR practices which has gained recognition on a local and national level. The case describes some of the initiatives which has been undertaken in the organization such as the Nursing Residence Program and the extensive training and development program which has resulted in favorable outcome for the organization.

In Alegent Health, following initiatives were taken which went a long way in reducing the employee turnover and increased retention:

As recommendations the following is suggested:

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