Read the story and discuss how it relates to empowering frontline employees. If
ID: 415816 • Letter: R
Question
Read the story and discuss how it relates to empowering frontline employees. If you were in charge of these employees, how would you have handled the situation? Employee Cross Training In today's marketplace, the more skills are. "One-man bands" (professionals who can do it all) are popular at television stations, and the concept is important for other businesses to consider as well. Versatility and flexibility you have as an employee the more valuable you ance employee efficiency and increase the enh chances for promotion. Just as athletic teams want certain players who can play more than OPhotoDs one position and bands want members who can play more than one instrument, many businesses discover the benefits of having workers who can shift to other responsibilities depending on current needs Any organization can benefit by having employees at least marginally trained to handle several jobs. Then when one or m people in an area are out sick, have quit, or are overworked, other employees can help out. Then customers typically receive better service. Everyone has had to wait in a checkout line at a store when not enough lines were open. Other employees may have been stacking merchandise while customers were waiting to check out. If at least some of those workers were part-time checkers, customers could co and go more quickly. In turn, they would probably make more return trips and buy more products. Another advantage to cross training is that employees may discover hidden talents. Once certain employees are given the chance t try new responsibilities, other employees may want to follow suit.Explanation / Answer
Training is an essential part of any organisation can improve the overall efficiency as well as productivity of the organisation. Taking training programs would definitely increase their level up skills and would help them to improve their overall performance.
Some factors which can be changed and given motivation to the employees are as follows..
Improved understanding
Each and every employee in the organisatin contribute to the organisations overall function. Not every employee in the organisation has an understanding of what's going on in the structure. Is an organisation does not provide proper training to employees, that employee can easily thing that they are unusable for the organisation and this causes the motivation.
Training provides important information about the different aspects of the organisational structure as well as functional capabilities which directly increases the understanding of the employees towards the organisation which results in improved efficiency as well as productivity.
Improvement
Training is necessary for continuous improvement in the organisation. By giving training to the different areas of work in the organisation and employer can easily increase the level of improvement of an employee towards the job. This increased level of improvement definitely helps in employee to grow better and to improve their overall situation by staying motivated and being positive in the organisational structure.
Developing career
Training motivation employee to develop new skills as well as development of the career. An employee gets motivated by the training and development skills in it is portfolio then it directly reflects into his work profile which leads to his career development. Proper training definitely increases the overall availability of the choices for an employee to choose from. By having a proper training program inside your organisation and employee can easily increase its set of skills which result in better career in future.
Information conveyance
Training increases the communication between organisation and employee. This improve the communication process motivates and employed by telling them about the values and ethics of the organisation which is necessary to build an ethical working environment and to motivate the employee. Ethical approach definitely motivates the employee inside an organisational structure as it provides support to the technical terms of an employee and makes a better workplace which is better for motivating employees to do better jobs.
Developing self efficacy inside an organisation for an employee is very essential. It plays an important role to be more resilient inside the organisation. This increased level of resilience directly increases understanding of the situations as well as create more resilient leaders. Send application development is a total release of one's personal agency. It develops a proper sense of control as well as confidence for undertaking challenging task as well as achievement of an successful outcome. By developing a sense of self efficacy an employee can show high level of leadership foreign organisation.
It is a very widely used term in leadership as well as management. It directly motivates in employees at a better level which is directly helping in increasing the overall productivity as well as efficiency of the specific individual in the organisation. By boosting the staff efficacy, oberoi level of production as well as implementation of different strategies could be effectively done. It directly creates a strong responsibility as well as sense of personal Responsibility in an employee towards the organisation and its goals.
Boosting in employees cell applications inside an organisation directly leads to Greater empowerment. It also improve the employees performance . High efficacy level creates high performance leaders as they are better at dealing with multiple problems.High efficacy provides extensive support to the organization structure.
For an example, stress taking capabilities of a manager is widely increase with the help of the self efficacy. Also we can say that the multiple leading abilities are added to the portfolio with the help of increase self efficacy for the employees in an organisation which is very beneficial as a part of the main organisation.
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