Identification of Business This week, you will choose a business for which you w

Question

Identification of Business

This week, you will choose a business for which you will develop. You should negotiate the various tasks and the process to follow for the research work, and finalize the details.

Perform the following tasks:

Research and identify a company for this Project. Select a company that has implemented an IS within the last few years.

Identify a general manager and some employees of the business to interview. Consider the following when choosing the individuals:

Whether the roles of the individuals were important in Information System implementation
Whether the individuals spent considerable time implementing or using the system

Write a 3-page report, in APA style, that contains the following information about the company and the interviewees:
The type of business the company is involved in
The number of employees working in the company
Names of the interviewees and their role in IS implementation
Description of the IS implementation

Explanation / Answer

Business: Automotive Accessories-Tire accessories namely Tubes/ Flaps

IS (Information System) management refers to data, computers and information management in a company. It is also called IT or MIS in some cases.

The company we studied RKT is a 35 year old family owned business but professionally managed. They manufacturer inner butyl tubes for tires and natural rubber flaps. Their basic customers are big OEM and A league tire company worldwide who source their requirement in bulk from them, another segment they cater to is export to 60 plus countries in Europe, Africa and Gulf.

The organization is well known for its quality products and are first class brand name in all markets.

The number of employees are 400 plus and the organization has 3 manufacturing facilities at different locations and a corporate office in the heart of the city to give access to visitors and customers.

We interviewed:

She was responsible for end to end implementation of the system by integrating the entire process, assigning responsibilities and flow of the system, discussing who has how much access with the approvals from the general manager and the management.

She also highlighted the system needs i.e. the software and hardware for suitable access and implementation.

He understood the requirement of the hardware which is suitable for uploading the software. He had to work in close sync with the ERP manager to reduce hardware costs and maximize usage of the system. He was involved in training the manpower as required by the IS by external support.

He is the key person in the initiation, planning, and execution of the systems. He will review the progress against the plan and regularly fine tune it. He will get regular feedback from all teams from time to time and ensured that the feedback was successfully matched with the software. His job was to efficiently onboard the people and removes any hic-ups in terms of manpower, resources or capital equipment. He also had to manage egos of many teams and intradepartmental issues.

The plans are uploaded by the project team. The costing manager regularly studied if the budget and time lines were as per projections. Where not as per projections they were highlighted so that necessary care can be taken to meet the targeted budgets. The quick and efficient implementation without wasting resources is audited regularly by audit manager. The entire budget is managed by her.

Her role was to see all the heads required and necessary for adequate data submission is in place. The system has to be suitable to meet the needs of the customer and incorporate all technical requirements. The need for technical and costing manager support for prime in helping the sales manager create suitable inquiries, orders, and despatches.

The entire system:

The entire process needs for refeeding data and reduces human intervention. It avoids duplication of work and errors

Testing of system reports with the manual has to be done constantly to ensure that data is accurate.

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