A company using a team of people from marketing, human resources, and operations

Question

A company using a team of people from marketing, human resources, and operations to develop a new service offering is

D. none of the above

Key elements/events that should be monitored in the firm's external environment include all of the following except:

E. all of them should be monitored

Challenges facing operations and supply chain managers signify that

D. In be competitive, strategies for operations should have a narrow focus such as consideration of effects of industry changes only

A. practicing cross-functional decision making. B. supporting functional silo development. C. better off allowing marketing to design the new service.

D. none of the above

Key elements/events that should be monitored in the firm's external environment include all of the following except:

A. political events B. economic events C. social trends D. customer preference

E. all of them should be monitored

Challenges facing operations and supply chain managers signify that

A. More emphasis should be placed in manufacturing than in service industries B. Operations decisions should precede decisions in other functions in an organization C. Every operation should be externally directed to meet the customers' requirements

D. In be competitive, strategies for operations should have a narrow focus such as consideration of effects of industry changes only

Explanation / Answer

The correct answer is option A.

Cross-functional team is formed by combining multiple functions and teams into one. This team include experts from different function area and may have more than one manager. There main responsibilities would be to handle issues and decision making process.

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