Good leadership is important for quality improvement processes, customer relatio

Question

Good leadership is important for quality improvement processes, customer relationships, employee retention, and overall organizational processes. A good leader has several characteristics, including balanced commitment, positive role model, communication skills, positive influence, and persuasiveness. However, each leader may have a personally distinct style of leadership. In this discussion, you will explore the importance of leadership and the various leadership styles. Respond to the following questions

o Communication skills

Explanation / Answer

It is vital that leaders communicate effectively to their groups or teams. This is essential because leaders inspire, motivate and encourage their subordinates. Communication skills play an integral part in leadership styles. Some of the leadership style and how communication skills are used are detailed as below-

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