You are a project manager for an organisation that delivers workplace technology
ID: 421544 • Letter: Y
Question
You are a project manager for an organisation that delivers workplace technology platform solutions for business clients. It is introducing a private, internal social media platform. This platform will include provisions for staff to share personal information and news, and an area for work related information and news from both individuals and teams. The organisation may then publish this work related news to their external public social media platforms.
• Look through the Envision and Speculate practices. Identify which practices you feel would best suit your team and this project
• Complete the Elevator Test Statement plus one other Envision practice
• Write a high level Product Backlog with at least ten user stories
• Generate a release plan for your Product Backlog
Explanation / Answer
Answer(1)-Envision and practices for private, internal social media platform:
Today there is an emphasis on maximizing employee engagement in organizations and promoting a more inclusive culture where employees are encouraged to present their point-of-views.
Internal Social Networks facilitate employee communication in a more organized manner.
Investing in an internal social networking platform gives companies more privacy. Companies can be assured that their online exchanges are secure since they have the option of restricting access to those with security clearances.
Internal Social networks are used to align goals across departments and divisions. Multinational Companies tend to launch products/strategies globally but before the product/strategies are made available to the public, it is important that your employees are familiar with it so they can be adequate brand ambassadors.
We have managed to integrate different social media platforms into our lives. Social media has a unique ability to pull users in and getting them to share content willingly. It is in the best interest of companies to promote an internal social network that fosters creativity and collaboration amongst employees. The purpose of using internal social networking platforms is to streamline goals and energize employees to actively participate in the organization’s affairs.
Best Practices for Project :
Following best practices should be used to develop an effective Social media platform:
1.Use the right tools
Tools that foster internal communications best practices should include:
Implementing company chat software like Slack, Yammer or HipChat
Using cloud technology such as Google Drive whenever possible
Using one platform for all your email, calendars, documents, etc. (e.g. Google, Apple, Microsoft)
Avoiding email overload with visual communications through digital signage
2.Be visual
Consider using purpose-built digital signage software – like Enplug – to display various visuals in your office. It can serve a range of purposes, such as:
3.Make it entertaining
As per some surveys company should have “fun and social work environment.” Work can be fun but also productive, and that includes internal communications.
For instance, Enplug has a channel in Slack titled “random” where team members can share wacky news stories, funny YouTube videos and anything else they find amusing. It’s a fun way for workers to blow off steam while building a sense of camaraderie.
4.Include metrics whenever possible
Being able to quantify and see how the company is performing can do wonders for your team’s work ethic. Metrics should inform employees of the company’s current and past performance, trends in performance, goals to reach, and progress made toward those goals.
5.Don’t lose sight of the big picture
Communicating specific, targeted information is fantastic, but it can come at the expense of circulating your company’s overarching goals, mission, and other culture components. Be sure to communicate these things in addition to day-to-day matters so employees are always reminded of them. Include them in emails, digital displays or internal newsletters to remind your team of the bigger picture and that they are part of something larger than themselves.
6.Provide channels for feedback and ideas
Feedback is vital to any company’s survival and success. This includes feedback from customers, of course, but also employee feedback.
Social Media platform should have ptovision to give feedback and share ideas, whether it’s
regarding the workplace, the current product, potential future products or the company as a whole. It could be a company forum, a designated channel within your company chat software, a whiteboard in the office or a cloud-based service. Without these channels, brilliant ideas and helpful criticisms can be missed, which no company should afford to lose.
7.Encourage cross-departmental communication and collaboration
If one of goals of internal communications is getting employees to learn from one another, cross-departmental communication is key. Hold a Q&A session or a special meeting between different departments to get them communicating, collaborating and sharing insight. .
8.Avoid communication overload
The age of the internet has given us access to more information and instant correspondence than ever before, which can be both a blessing and a curse. With internal communications, think less is more. Keep things simple, brief and to the point. Consider sending out your internal newsletter less frequently or showing fewer metrics. Focus on sending the right information to the right people at the right time. Your team will thank you
Answer (2) - Elevator statement test is a one minute-long opportunity that you have to explain yourself, your business, and your purpose. The statement can be formed by being broken down into four main parts. The parts are to promote who you are as a professional at any and every career level. In your elevator pitch, you should include the following information:
Who
-Employees, customers of a company for social media platform.
What
-These are the features of Social media platform which are already listed in high level backlog in answer (2) and answer(1) for best practices.
Why
-This will cover all the benefits of social media platform covered in Answer (3)
Answer (3) - High level Product Backlog: Following is high level backlog for a product based company:
After receiving customer feedback, the product management team notices that customers have focused their priorities in the emerging trend 3-D widgets. Based on this feedback, the product management team is able to use the Social Knowledge Network to determine if any other R&D has been done on 3-D widgets, and whether the competition has introduced features in this area.
(8)Collaboration among Everyone should be the Key
This shows that internal collaboration or external collaboration is only part of the story. Collaboration among all constituents, inside and outside the firewall, can lead to innovation, discovery and more effective business practices. And effective collaboration also leverages an organization’s current knowledge, rather than pretending that it does not exist.
Answer (4)- Release plan for your Product Backlog:
Release plan should include below activities:
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