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1. When John lectures employees about what he thinks they should do, they become

ID: 425445 • Letter: 1

Question

1. When John lectures employees about what he thinks they should do, they become defensive and tune out his feedback. To avoid such reactions, John's feedback needs to be:

A) nonpersonal.

B) interactive.

C) descriptive.

D) nonprescriptive.

2. _____ are leaders who focus their energy on helping others improve their performance and achieve goals.

A) Coaches

B) Limited partners

C) Whistleblowers

D) Facilitators

3. Project management involves tracking a project from its inception, to completion.

A) True

B) False

4. After setting the goal of a project, the action plan or means of getting to the end result must constantly be aligned with the original path.

A) True

B) False

5. Bennies' Jet Company encourages creative thinking. The company has also implemented a few, small changes in its day-to-day activities after analyzing the ideas put forth by employees. This suggests that Bennies' is using job involvement in its approach to incorporating empowerment.

A) True

B) False

Explanation / Answer

1. D) Non-Prescriptive. John need to be more persuasive while providing his feedback.

2. A) Coaches

3. A) True

4. B) False. The action plan should be dynamic and should be changed as per the environment and organizational dynamics. This may lead to end results being completely different to the original predictions.

5. A) True

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