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First, provide the meaning of the acronym SMART with respect to training goals.

ID: 429853 • Letter: F

Question

First, provide the meaning of the acronym SMART with respect to training goals. Then, consider these four training objectives. Rewrite them as two SMART training goals.
a) Audit any of the elements inside the organization, looking for compliance to the element that is being audited, and demonstrate how to dig for issues.
b) Through role playing, demonstrate how to conduct a surveillance audit, organize your team of auditors, and review the element of the standard with your team that will be used prior to the audit.
c) Through role playing, demonstrate how to write a concluding report after the audit is finished with input from your team.
d) Realize what the importance of your certificate as an auditor means to the organization and its value to the long-term strategic goals of this organization.

Explanation / Answer

SMART means specific, measurable, achievable, relevant and time bound. Specific means that the goals has to be precise. Measurable goals will help you determine the success of training. Goals should be achievable in practical terms. Relevant means that the goal should be important. Time bound means that the goal should have a specific time period for completion.

a. Measurable - here the audit should be measuring the level of compliance. Achievable - the goal is to increase compliance. This is achievable.

b. Surveillance audit: measurable - here the measure will be the level of organization's quality management system at place. Achievable - the achievable in terms of goals is to maintain and/or improve the quality management system.

c. Concluding report: relevant - the goal of the concluding report is that it should be relevant to the audit and the all the findings should be mentioned clearly. Time bound - gaps, if any, should be mentioned in the report and the gaps should be filled in a specific time period. This specific time period should be mentioned in the report.

d. certficate: specific - here the grant of certificate will mean that the organization has achieved a precisw goal be it for financial compliance or quality management. Relevant - awarding of the certificate is relevant to the organization and will help increase the confidence of lendors, vendors, investors, etc.