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Managers who use information gained over the course of a day (or week) and brief

ID: 432207 • Letter: M

Question

Managers who use information gained over the course of a day (or week) and briefs workers before the workday begins about issues, solutions, etc., uses _____ control.

feedforward

feedback

concurrent

immediate corrective action

While Rylan was expressing his frustration to his boss about his workload, he noticed his boss was sitting back the her chair with her arms crossed. Her _____ gave him the impression that she did not enjoy this conversation.

verbal intonation

communication

body language

filtering

James, a graduate of the University of Pittsburgh, recently interviewed some potential candidates for the open position within his company. One of the most qualified candidates was a graduate of West Virginia University. No matter how hard this candidate tried to impress James with her credentials, he could not get past his dislike of the WVU Mountaineers. The concept of ___________ is preventing James from being objective about this potential candidate.

stereotyping

assumed similarity

halo effect

devil s horns

Managers who act more as mentors towards employees allowing them full control over the decision making process have a(n) _____ leadership style.

autocratic

democratic

laissez-faire

least preferred coworker

Sarbanex Oxley Act put stricter standards on corporations - specifically on company's Boards of Directors who handle _____ to protect all stakeholders.

Ethics

workplace violence

benchmarks

corporate governance

Which of the following is an example of a service organization?

an automobile producer

a healthcare organizer

a semiconductor firm

a food processing company

Female managers are often said to be _____ leaders because they tend to be more empathetic and friendly towards employees.

achievement-oriented

directive

participative

supportive

feedforward

feedback

concurrent

immediate corrective action

Explanation / Answer

Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. The system can then be said to feed back into itself.

ANSWER : FEEDBACK

Body language is a type of nonverbal communication in which physical behavior, as opposed to words, are used to express or convey information. Such behavior includes facial expressions, body posture, gestures, eye movement, touch and the use of space.

ANSWER : BODY LANGUAGE

A stereotype is a fixed general image or set of characteristics that a lot of people believe represent a particular type of person or thing.

ANSWER: STEREOTYPING

Laissez-faire leadership, also known as delegative leadership, is a type of leadership style in which leaders are hands-off and allow group members to make the decisions. It is a non-authoritarian leadership style which tries to give the least possible guidance to subordinates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways.

ANSWER : LAISSEZ FAIRE

Sarbanes- Oxley act came into force in 2002 and introduced major changes to the regulation of financial practice and corporate governance. Named after Senator Paul Sarbanes and Representative Michael Oxley, who were its main architects, it also set a number of deadlines for compliance.

The Sarbanes-Oxley Act is arranged into eleven titles. As far as compliance is concerned, the most important sections within these are often considered to be 302, 401, 404, 409, 802 and 906.

ANSWER : CORPORATE GOVERNANCE

Automobile , semiconductor and food processing – all involve production type activity.

Healthcare organization does not require any manufacturing activity and is therefore an example of service organization.

ANSWER : A HEALTHCRE ORGANIZATION

In supportive leadership, the manager is not so interested in giving orders and managing every detail as in giving employees the tools they need to work themselves. While delegation is a vital part of supportive leadership, managers do not simply assign tasks and then receive the results. Instead, they work through the tasks with employees to improve skills and talent until the manager does not need to worry about a task being done correctly and the employee is fully empowered in a particular area.

Supportive leadership styles are defined by their approach to emotions, training and time. Supportive leaders listen carefully to their employees and help them deal with stress and the conflicting personalities of other employees. This requires empathy and a degree of sensitivity that is difficult for some managers to achieve. Supportive leaders then train employees to deal with issues themselves, as they arise, relying on the manager when necessary but dealing with the problems themselves as much as possible. This requires significant time investment by the leader.

The correct answer here will be “Supportive”

ANSWER : SUPPORTIVE

ANSWER : FEEDBACK

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