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85. Jill, an HR manager at Sunny Day, is completing the HR planning process. Whi

ID: 435378 • Letter: 8

Question

85. Jill, an HR manager at Sunny Day, is completing the HR planning process. Which of the following should be her last step?

a.

Review the organization’s environmental analysis/strategic plans

b.

Develop HR staffing plans and actions

c.

Compile HR planning forecasts

d.

Assess external and internal workforce

86. Angela is a self-employed graphic artist. She is usually hired by companies for special projects that last from a week to six months. Angela can be best described as a(n) __________.

a.

independent contractor

b.

undocumented worker

c.

regular employee

d.

full-time employee

87. How does an exit interview help in employee retention efforts?

a.

By providing managers and supervisors with information for improving company efforts to reduce employee turnover

b.

By providing managers and supervisors with information to increase involuntary turnover

c.

By providing managers and supervisors with information to control involuntary turnover

d.

By providing managers and supervisors with information to increase the incidence rate of the company

88. Greta is the new HR manager at a small company. The previous HR manager kept every scrap of paper that crossed his desk during the last 10 years, but Greta is determined to clear out the unnecessary documents. Greta knows she should keep all applications and hiring-related documents and records for __________ before they can be discarded.

a.

one year

b.

three years

c.

five years

d.

seven years

89. __________ measure dexterity, hand–eye coordination, and arm–hand steadiness.

a.

Physical ability tests

b.

Work sample tests

c.

Aptitude tests

d.

Psychomotor tests

90. Josh, a human resource executive, works with AmPro Inc. Recently, he moved from a generalized role in the HR department to a senior role. Which of the following skills does Josh have to build to succeed in his new role?

a.

Administrative capabilities

b.

Operational knowledge

c.

Ability to guide others during changes

d.

Legal capabilities

91. The __________ requires that organizations identify the essential job functions, which are the fundamental duties of a job.

a.

Americans with Disabilities Act

b.

Civil Rights Act

c.

Fair Labor Standards Act

d.

Disabilities Discrimination Act

92. Which of the following is the best way for recruiters to easily and accurately track responses to advertisements in various media?

a.

Use only a few selected media.

b.

Ask applicants where they learned of the position.

c.

Ask applicants which media they found most effective.

d.

Use different contact names, email addresses, or phone number codes in each ad.

93. How is unit labor cost computed?

a.

By dividing the total cost of workers by the total level of output

b.

By dividing the total level of output by the total cost of workers

c.

By dividing the average level of output by the average cost of workers

d.

By dividing the average cost of workers by their average levels of output

94. Which of the following statements is true about turnover?

a.

It is illegal for an employer to continue to hire new employees while laying off other employees.

b.

When key individuals leave the firm, the turnover is often functional because they no longer act as a brake on the introduction of new technology and new work processes.

c.

The turnover of poor performers is considered functional.

d.

Organizations have little control over involuntary turnover.

85. Jill, an HR manager at Sunny Day, is completing the HR planning process. Which of the following should be her last step?

a.

Review the organization’s environmental analysis/strategic plans

b.

Develop HR staffing plans and actions

c.

Compile HR planning forecasts

d.

Assess external and internal workforce

Explanation / Answer

85) The correct answer is b

Explanation:- Developing HR plans and programs forms the last step in HR planning process.

86) The correct answer is a

Explanation:- An independent contractor is hired to perform a particular job, and uses his or her own judgment to decide how the job should be completed.

87) The correct answer is a

Explanation:- Organizations use exit interviews and surveys to elicit information form employees who are leaving the company. The information gathered will help managers to make needed changes to reduce employee turnover.

88) The correct answer is a

Explanation:- All applications and hiring related documents should be stored for 1 year before discarded.

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