Scenario 5.1 CyberRocket is a high-tech manufacturer with an exciting new produc
ID: 444497 • Letter: S
Question
Scenario 5.1
CyberRocket is a high-tech manufacturer with an exciting new product, the Astro-Cruiser, a virtual Ethernet connector for shuttles orbiting the Earth. This product will allow astronauts to cruise the Web while cruising in space. The product depends on vastly new technology requiring a technical knowledge of astrophysics. CyberRocket is planning to rapidly expand this business, but it first must analyze the jobs needed to produce the Astro-Cruiser. The job analysis should contain information about what the workers will do, rather than what is involved in the job. The company would like to identify only the essential functions of the jobs, leaving them more flexibility. Two top executives, the head of research and development and the head of production, are the only two individuals within the company who really understand the new product and what new knowledge, skills, and abilities of employees will be necessary to produce it.
____ 9. Refer to Scenario 5.1. The two top executives feel that newly hired astrophysicists will work independently, with little oversight or control by top management. The information would likely appear in the
a.
job description.
b.
job specification.
c.
job request.
d.
personnel file.
e.
none of these.
____ 10. The easiest way for a company to manage an increase in the demand for staff is through
a.
overtime.
b.
early retirements.
c.
downsizing.
d.
temporary workers.
e.
part-time workers.
____ 11. Following a bankruptcy in 2003, Air Canada laid off thousands of employees¾approximately 10 percent of its workforce. Which of the following is NOT one of the likely outcomes for Air Canada?
a.
Workers who were not laid off will feel guilty.
b.
Turnover will increase among workers who were not laid off.
c.
Employee morale will decline.
d.
Remaining workers will have higher disability claims.
e.
Workers who were not laid off will be satisfied and happy.
____ 12. Voluntary turnover occurs when
a.
employees choose to leave the organization for a variety of reasons.
b.
a facility is closed and all of its workers are put out of work.
c.
an unsatisfactory employee must be terminated.
d.
job satisfaction is very high.
e.
managers choose to leave job vacancies unfilled.
____ 13. The critical dimension of procedural justice involving the perception that group opinions were considered when a decision was made is called:
a.
voice
b.
consistency
c.
representativeness
d.
ethicality
e.
possibility of correction
a.
job description.
b.
job specification.
c.
job request.
d.
personnel file.
e.
none of these.
Explanation / Answer
9. a) Job description
10. a) Overtime because temporary or part time workers would need due selection process time
11. e) Workers who were not laid off were satisfied and happy (They will fear for their job security and therefore, low job satisfaction)
12. a) employee chooses to leave the organization for a variety of reasons
13. c) representativeness
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