Discuss the different types of knowledge processes within an organization that f

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Explanation / Answer

The firm can acquire knowledge externally from customers, suppliers, competitors, partners, and mergers. The role of KM varies in each process (as does the type of available knowledge), but at its core its function is to establish the right channels to transfer relevant knowledge from existing partnerships into the firm, and to integrate this knowledge as best as possible. To do so, KM can use a wide range of tools including:

This process depends upon knowledge sharing , collaboration, and access to relevant information and data. Cook and Brown (1999) suggest that knowledge creation is an interplay between knowledge and knowing, or in other words, putting knowledge into practice. The role of management in this process was identified as:

These processes help in promoting capacbility development due to following reasons :

1. Knowledge transfer promotes social interaction among an organization's members and create knowledge sharing and culture gtransferance.

2. It imrpoves effectiveness of strategy implementation

3. A ready for knowledge infrastructure can help organisation realise benefits of their knowledge in a timely manner

4. Better work environment leads to higher motivation amongst emplyees and increased productivity.

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