This question involves explaining how professional etiquette can impact professi

Question

This question involves explaining how professional etiquette can impact professional relationships. Consistently displaying proper etiquette is a reflection of one's organization and can build or destroy business relationships. Explain the importance of social behavior and share an example of a situation you have witnessed where someone's behavior affected one or more professional workplace relationships - feel free to include positive or negative examples. Response must be at least 250 words in length.

Explanation / Answer

Business etiquette

What is business etiquette?

Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organisation. Those who violate business etiquette are considered offensive. The penalty for such behaviour frequently lies in the disapproval of other organisation members.

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.

To help you define the type of manners or behaviour that are expected in your workplace, consider the following:

Improving your business etiquette can have a positive impact on your career. Remember to use common courtesy. Adopt the "you" attitude—consider others' needs and feelings first. This behaviour leads to good manners and common courtesy, thereby improving your business etiquette.

Examples of courteous behaviour include:

You can improve your business etiquette skills by:

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