You are a human resource manager for a national organization with offices in all
ID: 456066 • Letter: Y
Question
You are a human resource manager for a national organization with offices in all four U.S. time zones. You have been tasked with facilitating the launch of a virtual team that will collaborate on an important and highly confidential project. Team members will come from all major business units of the organization, and will be made up primarily of senior managers and directors. The team is expected to have its orientation meeting in two weeks, and will present the finished project to executive management 90 days after the orientation meeting. Recommendations for communications and collaboration technology: Recommend technology choices that will support this team's virtual collaboration. Be specific in your recommendations about the use of synchronous and asynchronous technologies. Highlight the advantages and disadvantages of each, and give examples of the appropriate and inappropriate uses of both types of technologies. Provide recommendations of technologies for brainstorming and problem-solving. Offer advice on shared work platforms that are appropriate to the technologies. For example, what form of communication is best for resolving conflicts? Executive summary AND recommendations
Explanation / Answer
One type of technology could be Skype, most of the people in the world use Skype and it is a simple way to connect with others into a conference call.
There is a mobile application so people can connect from their smart phone or tablet.
Skype is free and you just need to create an account.
The disadvantage with skype is that you can’t record the meeting and you have a limited number of participants available to join one meeting.
Another technology that is widely used in the world is GoToMeeting.
Using GoToMeeting is more oriented to business (skype is more for social engaging), you have the ability to record sessions because the company offers a certain amount of space per account.
Mobile version is also available
Another big advantage is that participants can join using VOIP or dialing an 800# in case they don’t have a computer or smart phone available
At the end of the meetings an email can be generated with the information of the participants of the meetings.
I believe using GoToMeeting is the best way to conduct this project because the team members will be able to listen to the meetings as many times as they want to and participate actively.
The recommendation should be to send a power point presentation with the steps on how to use the tool and do one or two test sessions with a couple of participants to get familiar on how to use it
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