Richard Branson said: “A company is people…employees want to know…am I being lis

Question

Richard Branson said: “A company is people…employees want to know…am I being listened to or am I a cog in the wheel? People really need to feel wanted.”

The term ICTs is now widely used to refer to devices such as smartphones and computers. Looking through the lens of an organization’s manager or leader, do ICTs hinder or inhibit emotional intelligence? What impact do ICTs have on global organizations? How can leaders and managers ensure that ICTs do not remove the human from organizational communication?

Explanation / Answer

ICTs basically stand for information and communication technologies and are defined for the purpose of this primer, as a “diverse set of technological tools and resources used to create and communicate and manage information”.

These technologies include computers, the internet, broadcasting technologies and telephony.

Understanding the today’s perspective for future needs and lifestyle ICTs do not hinder or inhibit emotional intelligence as it is the need to refer or promote tech gadgets around the globe.

Also it acts as a bridge between sender and receiver of the information in a very convenient way.

ICTs do have a great impact on most of the global organizations because of the points mentioned below:

The managers and leaders can ensure that ICTs do not remove the human from organizational communication as;

ICTs have just made such work of communicating more modernized and easier instead of being hectic.

Also to operate such procedures it needed skilled people thus, have never been a substitute for humans in organizational communication.

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