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Which of the following are characteristic of Product design (as opposed to Servi

ID: 461275 • Letter: W

Question

Which of the following are characteristic of Product design (as opposed to Service design, for instance)? Choose all that apply.

A) Products are generally tangible

. B) Products are generally created and delivered at the same time (e.g. a haircut or car wash)

C) Products cannot be inventoried thus emphasizing flexibility and capacity.

D) There is generally little or no customer contact between those that produce or manufacture the product and those that consume it.

E) Product manufacture generally provides medium to high barriers to potential competitors.

Explanation / Answer

A) Products are generally tangible.

D) There is generally little or no customer contact between those that produce or manufacture the product and those that consume it.

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