Q1. If a publisher has college, high school, and elementary school markets for i

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Q1. If a publisher has college, high school, and elementary school markets for its products, customer departmentalization would most likely be effective.
    a. true
    b. false

Q2. As the similarity of subordinate's activities increases, the appropriate span of management for the situation increases.
    a. true
    b. false

Q3. One of the advantages of division of labor is that it focuses solely on efficiency and economic benefit.
    a. true
    b. false

Q4. ________ is the amount of time managers must spend developing management system objectives and plans and integrating them with the activities of their subordinates.
    a. Planning
    b. Complexity of functions
    c. Coordination
    d. Geographic continuity

Q5. The final step in the organization process is to allocate resources and directives for subtasks.
    a. true
    b. false

Q6. Organizing is the process of establishing orderly uses for all resources within the management system.
    a. true
    b. false

Q7. The first step in the organizing process is to establish major tasks.
    a. true
    b. false

Q8. The only forces that influence formal organizational structure are the forces in the environment.
    a. true
    b. false

Q9. Classical organizing theory comprises the cumulative insights of early management writers on how organizational resources can best be used to enhance goal attainment.
    a. true
    b. false

Q10. ________ is defined as the relationship among organizational resources as outlined by management.
    a. Vertical dimensioning
    b. Horizontal dimensioning
    c. Informal structure
    d. Formal structure

Q11. In general, the closer subordinates are physically, the more of them managers can supervise effectively.
    a. true
    b. false

Q12. Unity of command is the management principle that states there should be only one president or CEO for an organization.
    a. true
    b. false

Q13. Which of the following would be a factor that would have the tendency to decrease the span of management?
    a. managers have little responsibility for planning
    b. work of subordinates needs little coordination
    c. subordinates have similar functions
    d. subordinates are physically close
    e. subordinates have complex tasks

Q14. In general, an obstacle to delegation occurs when managers cannot bear to part with any authority.
    a. true
    b. false

Q15. From the viewpoint of line personnel, conflict between line and staff positions is created because staff personnel tend to assume line authority.
    a. true
    b. false

Q16. Generally speaking, the more physically separated the organization's customers are, the more appropriate it may be to decentralize activities.
    a. true
    b. false

Q17. The source of authority lies within the individual.
    a. true
    b. false

Q18. When staff personnel help establish a mechanism for evaluating the effectiveness of organizational plans, they are operating in a service role.
    a. true
    b. false

Q19. A potential problem with responsibility gaps is that two employees may both perform the same task.
    a. true
    b. false

Q20. When two or more employees are uncertain as to who is responsible for a task, only one outcome is possible.
    a. true
    b. false

Q21. Line authority is the right to make decisions and to give orders concerning the production, sales, or finance-related behavior of subordinates.
    a. true
    b. false

Q22. The president of the company and the production department supervisor are staff positions.
    a. true
    b. false

Q23. When staff personnel are seen to be suppliers and line personnel as customers, staff personnel are performing which role?
    a. take on too much responsibility
    b. the advisory role
    c. the control role
    d. the service role
    e. the counseling role

Q24. Centralization refers to the situation in which a minimal number of job activities and a minimal amount of authority are delegated to subordinates.
    a. true
    b. false

Q25. A job description is a list of specific activities that must be performed to accomplish some task or job.
    a. true
    b. false

Q26. Responsibility gaps usually have a more significant impact on the management system when they relate to non-managers than when they relate to managers.
    a. true
    b. false

Q27. The process of outlining who will follow whom in various organizational positions is called career planning.
    a. true
    b. false

Q28. ________ attempts to describe an individual's emotional maturity, subjectivity, honesty and objectivity.
    a. Vocational interests tests
    b. Aptitude tests
    c. Personality tests
    d. Achievement tests

Q29. Lectures are generally successful in promoting attitudinal or behavioral changes.
    a. true
    b. false

Q30. Selection is choosing an individual to hire from all those who have been recruited.
    a. true
    b. false

Q31. If a test is reliable it should be used as the sole determinant in hiring decisions.
    a. true
    b. false

Q32. The Equal Employment Opportunity Act of 1964 created the Equal Employment Opportunity Commission.
    a. true
    b. false

Q33. The EEOC is an agency established to enforce federal laws regulating recruiting and other employment practices.
    a. true
    b. false

Q34. The final step in the training process is administering the training program.
    a. true
    b. false

Q35. The management manpower replacement chart is a form used in compiling a human resource inventory.
    a. true
    b. false

Q36. An assessment center is a place where participants are evaluated to determine suitability for selection.
    a. true
    b. false

Q37. A job description is a technique commonly used to gain an understanding of what a task entails and the type of individual who should be hired to perform that task.
    a. true
    b. false

Q38. Performance appraisal can be considered a one-time review of an individual's past productivity.
    a. true
    b. false

Q39. Workers who have some mobility but are expected to report to the office on a regular basis are tethered workers.
    a. true
    b. false

Q40. ________ is a conflict management technique whereby managers simply ignore the conflict.
    a. Compromising
    b. Resolving
    c. Forcing
    d. Avoiding

Q41. The managerial grid is based on the premise that concern for people and concern for technology are two primary attitudes that influence management style.
    a. true
    b. false

Q42. What changes could occur in the organization if the stress created by a change is significant?
    a. organizational performance will improve
    b. the organization could be less effective after the change than before it
    c. the organization would not be efficient
    d. organizational objectives would change
    e. organizational structure would change

Q43. Having management express a positive attitude toward change can reduce resistance.
    a. true
    b. false

Q44. Stress is a major cause of employee absenteeism and turnover.
    a. true
    b. false

Q45. According to Hellriegel and Slocum's model, which of the following combinations would most likely lead to high survival and growth?
    a. low stability and moderate adaptability
    b. high stability and low adaptability
    c. low stability and high adaptability
    d. moderate stability and moderate adaptability
    e. high stability and high adaptability

Q46. Stabilizing an organization is part of the process of modifying an existing organization to increase organizational effectiveness.
    a. true
    b. false

Q47. In being an effective change agent, a person should determine how much change employees can withstand.
    a. true
    b. false

Q48. In addition to change, some degree of stability is a prerequisite for long-term organization success.
    a. true
    b. false

Q49. From a performance standpoint, when is the effect of stress most unfavorable?
    a. when stress is absent altogether
    b. when stress levels are extremely low
    c. when stress levels are extremely high
    d. when stress levels are moderate
    e. when stress levels are either extremely high or extremely low

Q50. Structural factors are any type of equipment or processes that assists organization members in the performance of their jobs.
    a. true
    b. false

Explanation / Answer

1. True

Customer departmentalization would be on the basis of each customer segments thus making it effective because of focus on each customer segments.

2. True

The no. of subordinate a person can handle is called as span of management. It is common that subordinates have similarity in activities because directions are coming from same person.

3. False

Division of labor focus only on efficiency and economic benefit so it is a disadvantage as it ignores human aspect of labor.

4. Coordination

Coordinating with different team members and stakeholders to ensure smooth running of the projects

5. False

Next step of activities are coordination and monitoring

6. True

It orderly establishes use of all resources for its best use.

7. True

Project should be broken into major tasks to make its monitoring easy.

8. False

It involves other external and internal forces as well

9. True

10.Formal structure

It defines the relationship among organizational resources in a defined way

Note: Please be specific to the question that need to be answered.

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