o wHIch tells the customer how the product will B. improve C.benefit D. profit P
ID: 1130117 • Letter: O
Question
o wHIch tells the customer how the product will B. improve C.benefit D. profit Part B: 2 points each A. Inclu B. Do not include your e-mail address. statement is untrue about the heading section of your résume? de your name and current address. Answer: C. The font size on your name may be larger than the rest of the tex D. Include your telephone number. 2. Answer:-- A. should be avoided when delivering neutral messages. B. emphasizes the writer's perspective. C. b uilds goodwill in written messages. D. places the writer at the center of things. Answer: . Which of the following sentences contains a camouflaged verb? You should invite her to the party B. The manager made a recommendation that new employees should be invited to join the Union. C. The budget committee allocated the funds for the new project. D. The president canceled the contract with the advertising agency. 4. Which of the following will most likely enhance the effectiveness of your message? Answer: A. Avoiding familiar words as it reduces the credibility of your message B. Avoiding action verbs C. Using complex words to exhibit your knowledge to your readers. D. Using words that you would use in face-to-face communication with your readers. 5. In an indirect-order bad-news message, which of the following should follow the buffer? Answer: A. A note thanking the reader for writing in or for being a valued customer B. The negative news itself C. An acknowledgement of the receipt of the reader's earlier message D. The reason(s) for the bad news 2Explanation / Answer
1. Do not include your e-mail address is untrue about the heading section of the resume.
2. The you-viewpoint builds goodwill in written messages.
3. The manager made a recommendation that new employees should be invited to join the union contains a camouflaged verb.
4. Using words that you would use in face - to face communication with your readers enhance the effectiveness of your message.
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