The results of an annual Satisfaction Survey of policyholders who have had a cla

Question

The results of an annual Satisfaction Survey of policyholders who have had a claim with State Farm Insurance Company revealed a 80% satisfaction rate for claim service. To check the accuracy of this claim, a random sample of State Farm claimants was asked to rate whether they were satisfied with the quality of the service.
(data worksheet: 1 = Satisfied and 2 = Unsatisfied)











Can we infer that the satisfaction rate is greater than 80%?










(Use a significance level of 0.05)













The results of an annual Satisfaction Survey of policyholders who have had a claim with State Farm Insurance Company revealed a 80% satisfaction rate for claim service. To check the accuracy of this claim, a random sample of State Farm claimants was asked to rate whether they were satisfied with the quality of the service.
(data worksheet: 1 = Satisfied and 2 = Unsatisfied)











Can we infer that the satisfaction rate is greater than 80%?










(Use a significance level of 0.05)

Explanation / Answer

yes ,we can

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