Dr. Steve Rosenthal has his own medical practice. He specializes in the treatmen

Question

Dr. Steve Rosenthal has his own medical practice. He specializes in the treatment of diabetics. His staff consists of a receptionist, two nurses, a lab technician, and a dietitian. As patients enter the outer office, they check in with the receptionist. The patient then waits until called by a nurse. When called, the patient moves from the waiting room to the inner offices. The patient must weigh in and is then assigned a room. The nurse assigning the patient to a room gathers all the personal data for updating the medical records, such as insulin dosage, medication, illnesses since last visit, etc. The nurse also takes an initial blood sample for blood sugar testing and performs a blood pressure test. The patient then waits until the doctor comes in. After the doctor's conference, the nurse returns to take more blood samples, depending on what is ordered by the doctor. The patient then waits until the dietitian comes to review eating habits and talk about how to improve meal planning and weight control. The patient returns to the receptionist to pay for the office visit and to schedule the next visit.

Please keep in mind this is an accounting releated question for full points.

In your response include the following:

1. Identify the activities in the doctor's office that fall into process time, inspection time, move time, wait time, and storage time.

2. List the activities in the doctor's office that are candidates for nonvalue-added activities. Explain why you classify them as nonvalue-added activities.

Explanation / Answer

Answer:- Activities that are fall into the following Process time 1) Time required for Updating medical records. 2) Time taken by nurse for gathering the personal details of patients. Inspection time 1)Time required for taking samples and tests of patients and for performing blood pressure test. 2) Time taken by Doctor for diagnosis of patients 3) Time taken by Dietitian for reviewing eating habits and talk about how to improve meal planning and weight control. Move time 1)Time required for moving from waiting room to main office and then from assigned room to doctors cabin 2)Then time required when patient returns to the receptionist to pay for the office visit and to schedule the next visit Wait time 1) Waiting time at reception 2) waiting time until the doctor comes 3) waiting time until the dietitian comes Storage time As this is a service organization there is no such storage time. However storage time may be required for storing medicines, utensils and other important equipment's Activities that are non- value added activities 1) Waiting time of patients because value added activities are those activities which added some value in the overall process and waiting time is not adding any value to the above process.

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