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Need help answering these questions. 1.The effective flow of communication can b

ID: 3458273 • Letter: N

Question

Need help answering these questions.

1.The effective flow of communication can break down at many points.

a.True

b. False

2.The existence of the grapevine is almost always harmful to organizations.

a.True

b. False

3.Filtering may occur in organizational communication because

a.management fears the impact of complete messages on workers.

information is perceived as unimportant by lower-level workers.

work groups are highly cooperative.

d.All of the above

4.Communication in work organizations

is an ongoing process.

b.takes many forms.

is extremely complex.

d.All of the above

5.Downward communication may be insufficient in some organizations because

superiors may overestimate the amount of information that their subordinates possess.

lower-level employees do not want or need much information from upper-level employees.

subordinates may not be able to understand technical information used by superiors.

d.All of the above

6.Which of the following communication channels is less likely to be misunderstood?

a.Telephone channels

Face-to-face communications

Written channels

Communication channels do not differ in levels of misunderstanding.

a.management fears the impact of complete messages on workers.

b.

information is perceived as unimportant by lower-level workers.

c.

work groups are highly cooperative.

d.All of the above

4.Communication in work organizations

a.

is an ongoing process.

b.takes many forms.

c.

is extremely complex.

d.All of the above

5.Downward communication may be insufficient in some organizations because

a.

superiors may overestimate the amount of information that their subordinates possess.

b.

lower-level employees do not want or need much information from upper-level employees.

c.

subordinates may not be able to understand technical information used by superiors.

d.All of the above

6.Which of the following communication channels is less likely to be misunderstood?

a.Telephone channels

b.

Face-to-face communications

c.

Written channels

d.

Communication channels do not differ in levels of misunderstanding.

Explanation / Answer

1. True

2. False

3. Information is perceived as unimportant by lower level workers.

4. All of the above

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