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Question 30 1. Which of the following is a disadvantage of using email? 1. Email

ID: 351351 • Letter: Q

Question

Question 30

1.       Which of the following is a disadvantage of using email?

1.

Email allows for instantaneous responses.

2.

Email messages can include emoticons for added depth of meaning.

3.

Email allows users to be selective about who they send a message to.

4.

Email is universal.

5.

Email allows for low value messages to be sent to multiple recipients.

Question 32

1.       When determining the format for a message, a direct approach would work best under which conditions?

1.

The audience will likely comply.

2.

The audience will probably not agree with the news.

3.

The audience has little understanding of the reason for writing.

4.

The audience might be upset with the news.

5.

The audience has little time to read an explanation before reading the news.

Question 34

1.       Which of the following should a writer do when developing routine requests for recommendation?

1.

Offer to pay for the favor of writOffer to pay for the favor of writing recommendation

2.

Avoid stating why the recommendation is required

3.

Avoid pressuring the receiver by mentioning a deadline

4.

Offer to write the letter and have the referee sign it

5.

Use the direct approach for the request

Question 35

1.       When is it appropriate to use the direct approach for routine messages?

1.

When the readers will be interested in what you have to say

2.

When you expect something from the reader

3.

When the reader may not be interested in what you have to say

4.

When you are composing a message that will stay internal to the organization

5.

When you want to save the reader time

Question 43

1.       During the completion process for the persuasive message, which of the following matches the purpose and organization to the needs of the audience?

1.

Having an experienced colleague who knows the audience review the draft

2.

Revising for clarity and conciseness

3.

Matching the distribution method to fit the audience's expectation

4.

Meticulous proofreading

5.

Using design elements that compliment your argument

Question 44

1.       Which step of the AIDA plan encourages the audience to hear about your main idea?

1.

Action

2.

Interpersonal

3.

Interest

4.

Desire

5.

Attention

1.

Email allows for instantaneous responses.

2.

Email messages can include emoticons for added depth of meaning.

3.

Email allows users to be selective about who they send a message to.

4.

Email is universal.

5.

Email allows for low value messages to be sent to multiple recipients.

Explanation / Answer

Ans: 30 – 5 - Email allows for low value messages to be sent to multiple recipients.

In Email person can write anything they want whether the message does have value or not and that message can contain some inappropriate language, and a person can send that unnecessary message to lots of people in single click at a time.

Ans: 32 – 1 - The audience will likely comply.

When request is routine most probably the audience will comply with that request. When writer request or give a command the audience will most likely comply as there has been direct approach to the audience.

Ans: 34 – 5 – Use the direct approach for the request

The most common way to develop and deliver the routine request for the recommendation is that to use direct approach towards the audience as they are mostly comply to the that direct approach and recommendation should be considered.

Ans: 35 – 5 – When you want to save the reader time.

In most cases direct approach is used to deliver routine message to reader as it is the most convenient and simplest way to deliver the message. This approach is used as the main motive is to save time of reader and report is easier to follow.

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