E-mail increases productivity and allows quick communication. However, e-mail ha
ID: 356470 • Letter: E
Question
E-mail increases productivity and allows quick communication. However, e-mail has its dangers and limitations. Take the time to learn and follow e-mail best practices so you can ensure safe, smart, and professional communication.
What e-mail tips will help you write well-organized, carefully composed, and grammatically correct messages? Check all that apply.
Use an appropriate tone.
Send blanket copies.
Send spam only when you think someone might be interested.
Don’t send anything you wouldn’t want published.
Be concise.
When reading and replying to an e-mail, what recommendations should you follow? Check all that apply.
Hit the “Send” button, and then double-check your message.
Use capital letters when you are angry or upset.
Practice down-editing.
Use headings and lists to organize your response.
Scan all messages in your inbox before replying individually.
Read the following message, and determine which e-mail etiquette rule was violated.
To: <sarahjenkins@A1staffing.com>
From: <johnsalazar@A1staffing.com>
Subject: employee satisfaction survey
Hi Sarah,
We need a copy of the results from the employee satisfaction survey to complete our report. Please send it over as soon as possible.
Thanks,
John
Which e-mail etiquette rule was violated?
Limit any tendency to send blanket copies.
Don’t forward without permission.
Consider using identifying labels in the subject line.
Use capital letters only for emphasis or titles.
Explanation / Answer
What e-mail tips will help you write well-organized, carefully composed, and grammatically correct messages?
Use an appropriate tone.
Be concise.
When reading and replying to an e-mail, what recommendations should you follow?
Practice down-editing.
Read the following message, and determine which e-mail etiquette rule was violated.
Consider using identifying labels in the subject line.
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