Case Study 7-1: Implementing a Performance Management Communication at Accountin

Question

Case Study 7-1: Implementing a Performance Management Communication at Accounting

Implementing a Performance Management Communication
Plan at Accounting, Inc.
Accounting, Inc. is a consulting and accounting firm
headquartered in Amsterdam, the Netherlands. Recently,
Accounting, Inc. implemented a performance management
system. The first step in the implementation of the new
system was the development of a set of core competencies
that would be used to evaluate most employees regardless of
function or level. In addition, each employee was evaluated
using more job-specific performance dimensions.
As the first step in the communication plan, the
employees received individual e-mail messages asking them to
define what the core competencies meant to them and to give
descriptions and examples of how each of the core competencies
played out in their specific positions. Next, the company
held meetings, handed out frequently asked questions (FAQs)
sheets, and placed posters around the company detailing how
the core competencies were related to the organization’s
strategic priorities and how performance scores would be
related to monetary rewards. In these communications,
Accounting, Inc. detailed how the performance system worked,
how the raters were chosen, how performance feedback was
used, and other details about the system. The information also
outlined the benefits employees could expect from the new system
as well as employees’ responsibilities regarding the system.

Based on Case Study 7-1: Implementing a Performance Management Communication at Accounting, Inc. on page 192 of the textbook, answer the following questions:

After evaluating Accounting, Inc.’s communication plan, does it answer all the questions that a communication plan should answer?

Which questions are left unanswered?

How would you provide answers to the unanswered questions?

Be sure to support your statements with logic and argument

Explanation / Answer

Answer:

After evaluating Accounting, Inc.’s communication plan, it does not answer all the questions that a communication plan should answer. The communication plan had the update on the core competency of the employees and it mainly talks on the core competency and it relevance for the monetary benefits for the employees. The Core competency is given the highest focus and the employees are reviewed for alignment of their core competency with respect to their job and its skill set.

Many questions are left unanswered for the performance management communication plan for the organization as below

We can provide the answer to each unanswered question based on the information collection from the organization. The organizational information and recent interaction with organization's personnels will help to understand the subject and then we can provide the answered to all listed unanswered questions.Unless one knows the issues and background of the organization and the reason fro drive of a particular initiative in the organization, one could not be able to provide the answers to the unanswered questions.

Related Questions

Navigate

• Browse (All)
• Browse C
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.