Your communication team is establishing process indicators for a new website tha

Question

Your communication team is establishing process indicators for a new website that focuses on increasing awareness of a vaccine-preventable childhood disease among parents and health care providers.The website includes sections for health care providers and parents(in English and Spanish);a time line on the history of the disease;a section that highlights testimonials of parents whose children suffered or died from the disease ;a contacte-mail to submit case studies,testimonials,questions,or suggestions for professionals and parents;a media section with recent news,facts,and statistics on the disease;a list of available speakers or experts to address media questions;links to social media sites that are part of this national communication intervention;and a resources section with links to other organizations that work in this disease area and relevant publications

.1-Identify examples of process indicators that could be established to evaluate the success of this website,

2- discuss which methods you would use to monitor them

Explanation / Answer

Answer :

(1)
Process indicator for developing can be numerous but we are discussing some of the most important process indicators.
(1) UP TIME :
First and above of all, UP time is really an essential and undisputed process indicator that no can deny to mark on.
If your website UP time is high than, users who are surfing your websites, going through different pages, unregistered users who are trying to get registered, and other groups related to this diease can be found satisfied that leads to successful project.

(2) Page Speed :
This one is another imporatant indicator as in this scenario number of images are very high as most of the pages contains various images of related diease or infacted persons' images. so that if your page loading time is too high than one can never refer your website again and consider as poor website.
This indicator helps to sustain your users and reputation of your project.

(4) NewsLetter Sign Ups :
As your website has integration with various organization of this research related to diease and they also can put their news letters or latest releases to your website, it is important for you that this functionality is ready to use and easy to understand.
(5) Database Performance :
If your website contains dynamic content pulled from a database. check whether the expected values are returend from the database and if not it shows alerts.
(9) Geographic Performance :
Check your website's availability and speed from different location. This is very special if your are going globally connected to everyone.
(10) Server Space :
You have to monitore your server space as it should not be exhausted due to high storage of images and videos to it. take regular bakcup at server side as well as it might me needed for crash time.
(11) Website load (Visitors) :
This is a prime factor to your website as you can have number of visitor at specific amount of time. if you are participating in world level advertisement or conference than at a time your website visitor from all over the globe can be very high in that case your website is ready to take the challange.
(12) Website quality :
You should have quality standard to your website, as you have many newsletters and recent facts that are associated with the website so that content posted on the website should be well checked and standardize before posted on the website.

(2)
There are so many methods are there to monitor the website. But as this website is more related to communication and knowledge sharing concept, we should go with Social Media metrics. As this metrics can give you the conversation related information also you can have trend analysis thorough this. you can also differentiate various users from different media channels as well.

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