Can any KPI be measured? Does Exhibit I satisfy the necessity for a target for a

Question

Can any KPI be measured?

Does Exhibit I satisfy the necessity for a target for a KPI?

For each of the KPIs identified in the previous case, establish what you consider to be a reasonable boundary box

430 THE NEED FOR PROJECT MANAGEMENT METRICS (E) Exhibit L Generic boundary box Performance Characteristics Favorably Exceeding Target Superior Target + 20% Exceeding Target Good Target + 10% Performance Target Normal Target-10% Unfavorable Expectation Caution Target-20% Risk of Project Failure Urgent Attention My concern is that all measurements should be made from a target or ref- erence point so that we can determine if this is a good or bad situation. I believe that we must establish targets for each of the KPls.

Explanation / Answer

Any KPI has to associated with a SMART goal. So, any such KPI can be and has to be measured. Quantifying the KPI can help a manager ascertain the performance of his subordinates.

Yes, it does satisfy the necessity for a target to a KPI because it quantifies the progress/achievements and can be validated against the expectations.

What is the previous case?

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