Q10. Having an audience-centered focus means a. being self-sacrificing. b. speak
ID: 361256 • Letter: Q
Question
Q10. Having an audience-centered focus means
a. being self-sacrificing.
b. speaking from your own point of view.
c. keeping your audience happy, even if it means withholding negative information from them.
d. focusing on and caring about your audience.
Q13. The specific evidence included in a business message should be
a. as abstract as possible.
b. minimal if your subject is complex or unfamiliar.
c. enough to be convincing but not so much that it's boring.
d. all of the same type, such as examples or statistics.
Q15. Once you have determined your main idea, the next step is to
a. do library research.
b. identify three to five major points that support and clarify the main idea.
c. fill in your outline with all the supporting evidence for your main idea.
d. decide on the specific purpose of your message.
Q23. Individuals outside an organization might respond more readily to a request if they are told
a. how the request benefits them.
b. how many others have replied favorably.
c. how easy it will be to say yes.
d. why they have been selected.
Q24. When you are refusing a request for information, you
a. always use the direct approach.
b. invoke company policy if that is a possible out.
c. don't need to invest as much time and effort as you would for other kinds of bad-news messages.
d. use the indirect approach when your denial is likely to disappoint the reader.
Q33. The middle section of a positive message
a. highlights a benefit to the audience or expresses goodwill.
b. states the main idea.
c. is the longest part.
d. does all of the above.
Q35. ''Out-listening'' refers to
a. a highly focused form of listening.
b. a form of selective listening in which the listener's mind wanders until something relevant is said.
c. a form of defensive listening.
d. listening only long enough to get a word in edgewise.
Q36. A disadvantage of virtual teams is
a. their high cost relative to traditional teams.
b. they don?t work across cultures.
c. they must function with less direct interaction among members.
d. all of the above.
Q37. Which of the following would be the most effective e-mail subject line?
a. 2003 budget
b. Talking ?bout the big bucks
c. Input needed for 2003 budget planning
d. Projected expenses
Explanation / Answer
Answer to Q10: The correct answer is “C”
Audience-centered focus is where the speaker studies the viewers to regulate the content, choice of words and anticipations of his audience. It helps in communicating effectively because the speaker can tailor the content of the speech as per the needs of the listener.
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