From the imiages 4. Using the Kilmann and Thomas conflict styles, how would you
ID: 366062 • Letter: F
Question
From the imiages4. Using the Kilmann and Thomas conflict styles, how would you characterize Sanjay’s conflict style? What about Bradley’s? Do Rosa and Kris have a style as well? 11.1 CASE STUDY Office Space The five members of the Web programming he is going to be. Because he and Martin work tment at a marketing company are beingvery closely on a number of projects, Bradley new space in their building. The feels he should be in the cubicle next to Martin, rather than the one farthest away move came as a big surprise; the head of the company decided to cut costs by leasing less space, and with just a few days' notice, the department was relocated Sanjay is also upset. He is in the middle cubicle with Rosa and Kris on either side of him. Rosa and Kris used to have desks next to each other in the bi and forth with one another while working. Now that they are in the row of cubicles, they still try to chat with one another, but to do so, they The new space is a real change from what the gger space and would banter back programmers are used to. Their old space was a big open room with one wall of floor-to- ceiling windows. Their desks all faced each other,which allowed them to easily talk and collaborate with one another. The new office more or less shout to each other over Sanjay's space. When Martin offers to let him trade places with Bradley as a solution, Sanjay says he doesn't want to give up his window. space has a row of five cubicles along a wallin a long. narrow room. Four of the cubicles have windows; the fifth, which is slightly larger than Martin leaves everyone where they are. He hasn't told them, but he purposely put Sanjay between Rosa and Kris in order to discourage their constant chatting. which he viewed as a time-wasting activity. Martin also felt like the larger cube was the others, is tucked into a windowless corner. hey The cubicle walls are 6 feet tal, and when ft are at their desks workingrogrammers can no longer see one an The team leader, Martin assip ed the cubicles betterfor Bradley because he has more that each programmer has moved into. He put himself in the first cubicle with Rosa, equipment than the other programmers Sanjay,and Kris in the next three cubicles with windows. Bradley was given the larger cubicle During the next two months, the Web programming department starts to experience a lot of tension. Sanjay seems to be in a bad n the corner. mood on a daily basis. When Rosa and Kris start chatting with each other over the cubicles, he asks them loudly, "Will you please just work Bradley is the first to complain. When he sees his new space, he goes to Ma different rtin and asks for a e, one with a window. He argues and stop shouting to each other?" or says een employed there longer than sarcastically. "I'm trying to work here!" As a cubicl the other programmers and should get to choose his cubicle rather than be told where result, either Rosa or Kris will leave her cubicle to walk down to the other's space to chat, Continued)
Explanation / Answer
(4)
Sanjay's conflict style matches with accommodating style the most because he is on one side low is assertiveness (note that he does not take any firm stance regarding his position and very rarely protests when he gets too much disturbed) and on the other side, cooperative. He is trying to letting the talks between Kris and Rosa go on with not so significant intervention. As a result, he himself is getting tension and discomfort.
Bradley, on the other hand, has an avoiding style because he does not even want to talk to Martin regarding his problem assertively. Neither he cooperates well (note his inert behaviors in the meetings and other situations which call for participating with Martin or other employees). Therefore, Bradley is low in both assertiveness and cooperation.
Rosa and Kris are perhaps showing competitive styles where they are doing whatever they want to do in spite of the influence of their action on the other party (Sanjay and Martin). Note that even after Sanjay's protest and feedback, they are unwilling to stop their talkativeness and continue that even for a longer time in a common cubicle.Their behaviors in the office as well as in the meeting suggest that they will ignore others and continue doing whatever they think is good for them.
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