As you’re replacing the faulty NIC on Farm Kettle Foods’ Internet gateway, a fel

Question

As you’re replacing the faulty NIC on Farm Kettle Foods’ Internet gateway,

a fellow network technician asks you to look at the Fulfillment Department’s

file server. He informs you that it’s “flaky.” Sometimes it doesn’t allow users

to log on; other times, it works perfectly. Sometimes it responds so slowly to

requests for programs or files that users think it’s frozen, but after several

minutes it does finally respond. How would you troubleshoot this problem in

the most efficient manner? Explain why you chose the steps you propose, and

how each might save you time. Suppose you diagnose this problem as a faulty

or failing hard disk. Suggest ways in which this problem could be prevented.

Explanation / Answer

If you have a File server.. you should really have some sort of backup service/program/device to backup your data in case of a failure.

Secondly, a RAID 5 or RAID 6 array can create redundancy and allow you to remove a failing drive while the server is still running.


I assume this question is outdated and does not adequately take into account Virtual Servers now-a-days. As I would personally look at the network bandwidth as well as the read/write performance on the VM Host and see if either one seem maxed out or overloaded.


But most likely it is a failed hard drive.

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