QUESTION #3 (12 points) Metropolitan Healthcare (MH) is a large network of over

Question

QUESTION #3 (12 points) Metropolitan Healthcare (MH) is a large network of over 26 healthcare facilities throughout a state in the US. MH consists of a number of facilities including clinics, hospitals, outpatient surgery centers, urgent care facilities, labs, and pharmacies. Subscribers (members) of the system can visit any of the facilities and receive treatment. Typically, each of these facilities stores patient data in its database including patient visits, test and lab results, symptoms, prescriptions, medications, etc. MH has recently been getting patient complaints that often pertain to incorrect prescriptions, adverse drug reactions, duplicate or unnecessary lab tests, and misdiagnosis by the doctors. The SH administration has discovered that such problems often occur because a doctor treating the patient may not have access to the patient's most recent history (such as lab results, diagnosis, and medications prescribed), especially if these services were performed at another MH facility. Similarly, one pharmacy may sometimes not know whether the patient has already filled the same prescription before at another MH pharmacy. MH is considering the following three possible technology solutions to this problem and has hired you to help the organization examine the situation and recommend one of the three alternatives: A knowledge management system; an expert system; a data warehouse

Explanation / Answer

Metropolitan Healthcare have three possible technologies to resolve the problem, the Technology are following:

The knowledge management system, Expert System, Data warehouse Technology,

The knowledge management system

            The knowledge management system is a method for improve the performance of business process. This is implemented in business, applications. Such as: business management, information and computer science, general managing.

The main goal of KMS offer stores and retrieves information, trace knowledge sources and hidden data, capture the appropriate information as well as enhance the KM process.

Expert System

An automated reasoning system, that attempts to imitate the performance of the human expert and making considerations during the process of decision making.

Expert System = Knowledge Base + Inference Engine

Expert systems typically consist of three parts:

Data warehouse:

A data warehouse is a fundamental repository that stores data from multiple information sources and transforms them into a common, multidimensional data model for efficient querying and analysis.

These three technologies have appropriate merits. If want to implement these technologies first we come realize the demerits of each technology:

If want implement the knowledge management system, we consider the some issues of KMS.

Which is have lack of understanding in knowledge, inadequate measures as well as not understanding exactly function and individual system

Then we analyze expert system, this system does not support, if the problem is too large,

Finally data warehouse have lots of issues, particularly security and privacy issues.

Here we have conclude, we can choose expert system is suitable for Metropolitan Healthcare centre for resolve the problems.

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