Lillian is researching two different restaurant POS systems. She is starting a n
ID: 369763 • Letter: L
Question
Lillian is researching two different restaurant POS systems. She is starting a new café and hopes to have the program installed by the end of the month. It has taken her a few weeks to gather the information needed so that she can make the best decision for all involved. Lillian is making what type of decision?
Strategy decisions
Non-programmed decisions
Programmed decisions
Executive decisions
Having an employee manual with company policies and guidelines that have been put in place to deal with specific issues is an example of
Programmed decision guidelines
Strategies
Non-programmed decision manual
Executive handbook
Which theory below is not considered a content theory?
Herzberg’s two-factor theory
McClelland’s need theory
Heinrich’s goal setting theory
Maslow’s hierarchy of needs
Lorraine works for a company that does not pay very well. She relies heavily on extra paychecks that her company gives out a couple of times a year. She works hard to secure her extra checks. Lorraine is getting what type of extrinsic reward?
Gainsharing plan of team- and organization-level performance-based pay
Bonus pay plan of individual-level performance-based pay
Merit pay plan of individual-level performance-based pay
Profit sharing plan of team- and organization-level performance-based pay
Marty and Biff both work for the same company producing the same teacups. However, Biff gets paid twice as often as Marty even though they get paid the same amount of money per completed teacup. This scenario is an example of
Gainsharing plan of team- and organization-level performance-based pay
Piece rate plan of individual-level performance-based pay
Merit pay plan of individual-level performance-based pay
Profit sharing plan of team- and organization-level performance-based pay
Someone who is aware of his or her own abilities and their application of those abilities is an example of which psychological empowerment belief?
Meaningfulness
Impact
Competence
Self-determination
a.Strategy decisions
b.Non-programmed decisions
c.Programmed decisions
d.Executive decisions
Explanation / Answer
1. Option D, Executive decisions
Executive decisions are decisions implemented by a person who is in authority and takes decisions for all. Here, Lillian is starting a new cafe and she has gathered information to take decisions for all involved in her business. Hence, she is making an executive decision.
2. Option A, Programmed decision guidelines
Programmed decisions are those which are repetitive and can be easily handled by set of guidelines and rules established according to the company policies.
3. Option C, Heinrich’s goal setting theory
Herzberg’s two-factor theory, McClelland’s need theory and Maslow’s hierarchy of needs is considered content theory
4. Option B, Bonus pay plan of individual-level performance-based pay
This is an individual performance based pay hence we can eliminate option A and option D. Merit based individual performance pay is done based on manager's ratings and feedback for their subordinates. In merit based pay pay increases happen annually or whatever time is set for performance appraisals. In bonus pay performance is evaluated and bonus is given, no pay increase occurs. Since no pay increase is happening it is a Bonus pay plan of individual-level performance-based pay.
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