EXERCISE 1.2 Revise each of the following three communications to eliminate inap

Question

EXERCISE 1.2 Revise each of the following three communications to eliminate inappropriate tone and/or content. IN THE M The Turnpike Mall Turnpike East Augusta, ME 04330 February 18, 2015 Ms. Barbara Wilson 365 Grove St. Augusta, ME 04330 Dear Ms. Wilson: Your Bancroft's charge account is $650.55 overdue. We must receive a payment immediately. If we don't receive a minimum payment of S50 within three days, we'll refer your account to a collection agency, and your credit rating will be permanently compromised Send a payment at once! Sincerely Michael Modoski Michael Modoski Credit Department

Explanation / Answer

Dear Ms. Wilson,

Greetings of the day!

We would like to inform you that a net overdue of $650.55 has been observed with your Bancroft's charge account. Accordingly, we suggest you take necessary actions urgently so that we may get the required payment.

Kindly note that according to Bancroft's credit policy, any overdue necessitates referring to collection agency and decline of customer's credit score. However, looking at your loyal attachment to the Brancoft brand, I would request you to pay a minimum amount of $50 by the next three days so that no such actions from our end become an immediate necessity.

We sincerely hope that you will understand the problem faced by us and take necessary actions with no further delay.

Best wishes

Related Questions

Navigate

• Browse (All)
• Browse E
• Subjects

---

---

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.