Managing cash receipts in accounting, producing property tax assessments in fina

Question

Managing cash receipts in accounting, producing property tax assessments in finance, producing sales leads in marketing, and managing travel and entertainment expenses in human resources are examples of a. information systems b. business processes c. information technologies d. automatable processes e. physical processes The procurement process, which comprises five steps that are completed in three different functional areas of the firm (warehouse, purchasing, and accounting) is an example of a(n) a. multi-functional process b. functional process c. cross-functional process d. inter-disciplinary process e. cross-disciplinary A process model shows a. a detailed diagram of an exemplary process b. the names of the people involved in that process c. the flow of information within a process d. the flow of material within a process e. a graphical depiction of all of the steps in a process Which of the following is an example of an efficiency metric? a. Good work environment b. Helpful customer service c. High-quality products d. Short customer wait-times e. Employee morale An information system is a critical enabler of an organization's business processes in the sense that information systems a. facilitate communication among different functional areas b. allow easy exchange of data across processes c. allow easy access to data across processes d. facilitate coordination among different functional areas e. all of the above To become more competitive, many businesses find it necessary to radically redesign their business processes to reduce costs and increase quality, with information technology as the key enabler. This radical redesign is referred to as a. business process reengineering b. radical business redesign c. business process radicalization d. information technology transformation e. none of the above _____ is a methodology for achieving incremental improvements in the effectiveness and efficiency of a process. a. BPI b. BPM c. BPR d. BPS e. PBS Business Process Improvement generally includes the following 5 phases: a. define, measure, analyze, synthesize, control b. define, analyze, improve, control, communicate c. define, measure, analyze, improve, control d. analyze, improve, control, communicate, collaborate e. measure, analyze, control, collaborate, define To sustain Business Process Improvement efforts over time, organizations can adopt _____, a management system that includes methods and tools to support the design, analysis, implementation, management, and continuous optimization of core business processes. a. Business Process Reengineering b. Business Process Modeling c. Systems Analysis and Design d. Business Process Management e. none of the above _____ enables employees to collaborate, using social media tools on wired and mobile platforms, both internally across functions and externally with stakeholders (e.g., customers or experts), to exchange process knowledge and improve process a. Collaborative Business Process Management b. Mobile Business Process Management c. Societal Business Process Management d. Group Business Process Management e. Social Business Process Management

Explanation / Answer

27)which methodology is used for achieving incremental improvements i the effectiveness and efficiency of a process
A)Option A is correct
Explanation:
BPI(Business process Improvement) methodology is used for achieving incremental improvements i the effectiveness and efficiency of a process.

28)Business process Improvement generally includes
A)Option c is correct
Explanation:
define, measure, analyze, improve and control are the phases that are includes in Business Process Improvement.

24)which of the following is an example of an efficiency metric?
A) option D is correct
Explanation:
Short customer wait times is an example of an efficiency metric

29) to sustain Business process improvement efforts overtime, organizations can adopt ?
A) Option D is correct
Explanation :
Business process Management is only the management that includes design, analysis, implementation, management, and continous optimization of core business processes

30)which enables employees to collaborate using social media tools on wired mobile platforms ?
A) Option e is correct
Explanation:
social business proess management is correct because through that only we can have communication in social media platforms

23) a process model shows
A) option e is correct
Explanation:
a process model shows a graphical depietion of all the steps in a process

21) Managing cash receipts in accounting?
A) Option B is correct
Explanation:
Business process is an example of managing cash receipts in accounting and entertainment expenses in human resources

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