Managing communication is a critical responsibility for a manager. Managers can

Question

Managing communication is a critical responsibility for a manager. Managers can begin by creating a positive communication environment and by creating a culture where employees of any status (level) can communicate openly with one another. Managers must recognize any barriers to effective communication and HOW to overcome them? Barriers can be recognized at both the individual level and and organizational levels and can be overcome at both of these levels. Class: Can anyone list other barriers to communication and how to overcome them both at individual or organizational levels?

Explanation / Answer

Barriers to communication at Individual and Organization level are:

There are different approaches to overcome different types of communication barrier which can be followed in an Organization. Perceptual barrier can be overcome by forming cross-functional teams or organizing cross team level events so that individual can make a correct perception about an individual or a decisions. Emotional barrier is by changing one’s thoughts and feelings with one’s colleague through proper training interventions. Language Barrier can be overcome by making a policy according to which mode of communication should be one of which is accepted across the organization. Those people who are not strong in that language will be given training and more language opportunities where they can hone their skill. Translating communication aids (such as emails) and training materials into the respective languages will also help. Cultural Barrier can occur at Organizational level and thus diversity and inclusivity related trainings help organizations groom their employees on embracing their inherent differences and leveraging diversity to build efficiencies. These training programs focus on building a culture of unity, promote inclusivity and help employees see others’ point of view

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