You are the CIO of a manufacturing firm. The CEO and CFO continue to express con
ID: 3875386 • Letter: Y
Question
You are the CIO of a manufacturing firm. The CEO and CFO continue to express concern over the lack of integration among business processes within their functional business areas. The CEO and CFO feel an ERP system coupled with Supply Chain Management and Customer Relationship functionality is the answer. Both executives have heard negative reports from fellow executives in other companies and from press reports of failed ERP implementations. To avoid duplicating the same situation in their organization, the CEO and CFO request that you submit a Proposed Approach for Implementing an ERP System report. Ultimately they want to determine if their company is ready for ERP. Your deliverable should include the following content: A proposed approach for conducting a needs assessment/requirements gathering initiative. A proposed approach to evaluate ERP vendors and their software product’s fitness to meet your requirements. The requirements, at this stage, reflect which functional business processes your firm needs to implement. A proposed approach to implementing the ERP system into a fully production enterprise system. Proposed measurements to determine if the ERP implementation was successful.
Explanation / Answer
Enterprise resource planning (ERP) systems is a more important tool for a company, and it has impact on every part of the business. It helps in research and development, supply chain management, customer relationship management, sales etc.
The ERP system sample report of the chain management and customer relationship management shown below.
ERP system report for supply chain management and customer relationship management
Executive overview:
This report summarizes the results of the 2017 xyz_company assessment for supply chain management and customer relationship management by Network Text Analysis to Summarize Online Conversations for Marketing Intelligence Efforts is a market intelligence business that is listed on the company product advertisement.
COMPANY Goals:
Current Company Situation and need to be overcome:
Market Perception of COMPANY is low
COMPANY Plant is Sub-Optimal
ERP system Project Objective:
ERP system:
The tight competition in market has pressure on companies to employ a new and faster way to support their supply chain management and customer relationship management by the marketing intelligence effort. So gather and analyze the online data to improve supply chain management and maintain the customer relationship management by increasing the suggestive sales.
Information availability:
Cost Benefit analysis report (sample):
Fig: 1.1
In ERP system, there are 10 employees. Assuming salary of each employee is 25,000.
And all the other cost analysis information is available in the fig: 1.1.
Advantages of our ERP system:-
Level of Risk:
Variable
Green (Low)
Yellow (Medium)
Red (High)
Technology
little experience
Complexity
Require extensive work
Integration
Few module need to integrate
Organization
Supportive to a large extent
Project team
Some business experience,
business-driven, talented, fair attitude
Financial Investment
Possible ROI within a 1 year
Variable
Green (Low)
Yellow (Medium)
Red (High)
Technology
little experience
Complexity
Require extensive work
Integration
Few module need to integrate
Organization
Supportive to a large extent
Project team
Some business experience,
business-driven, talented, fair attitude
Financial Investment
Possible ROI within a 1 year
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