MNET 420 Quality Systems A QUIZ on CHAPTER 4 Fall 2018 WORKFORCE FOCUS NAME: (\"

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MNET 420 Quality Systems A QUIZ on CHAPTER 4 Fall 2018 WORKFORCE FOCUS NAME: ("I pledge") Answer the questions: 1. Name 3 pio neers of Scientific Management that refined the Taylor System. : Many modern workforce management practices evolved from where ? 3. Name the 5 Conditions of Collaboration. 4. What Theory is Maslow known for? 5. Name 5 core job design characteristics as per Hackman& Oldham. 6. Name 5 of Deming's 14 Points that relate to empowerment. 7. Define NGT. 8. Name the 5 "ings". 9. What is 360 Degree Feedback? 10. What are mastery descriptions?

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