Communication problems can often surface when barriers or “blocks” to listening
ID: 398510 • Letter: C
Question
Communication problems can often surface when barriers or “blocks” to listening occur, whereby the intended listener may be: a.) Taking a mental holiday: The person is daydreaming or focused on thoughts that have nothing to do with the current conversation. b.) Judging: The person is focused on your clothing, tone of voice, posture, or hair style and is ignoring the conversation. c.) Rehearsing: The person is busy thinking about how to respond to your comments and is ignoring what you are currently saying. How have you felt when you were on the receiving end of distracted listeners? Reflecting upon this week's readings & web links, what sort of things might you be able to say or do to improve communication when distraction occurs?
Explanation / Answer
To improve the communication when distraction occurs is when you find someone in this scenario, first you have to make that person's focus totally on what you will going to say. When yuo feel that the person is fully focused an ready to listen what you will going to say, then only the communication will be effective.
Also when you find in an ongoing conversation the person is getting distracted, then stop the communication then and there and ask the person wheather he/she is focused or not. Ask his/her disctraction reason, resolve the issue and then come back to your primary conversation.
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