Need help answering the question on this case scenario: Case Scenario Over the p
ID: 416217 • Letter: N
Question
Need help answering the question on this case scenario:
Case Scenario
Over the past four years, the LSS organization, a nonprofit organization headquartered in Minneapolis, MN, has become renowned nationally for its Camp Noah project. Following floods, tornadoes or other weather emergencies, children lose their daily routine, their schools and oftentimes their homes. Parents are often stressed and unavailable during emergencies, and children have few resources to help them understand their situation. In Camp Noah, volunteers with skills in child psychology and counseling meet in a two day support group environment with children in flood ravaged areas. They encourage the children to share their stories and develop important resiliency skills and learn how to cope emotionally with the disaster.
Due to the need for such services, LSS has developed a training system that lets them partner with resource organizations located near flood or tornado areas. They have partnered with many local organizations around the U.S. to train, equip and empower volunteers to staff local camps attended by children during their summer vacation. LSS also provides pre-packaged Camp Noah supplies that range from workbooks, crayons and puppets to a quilt for each child.
Recently, powerful rainstorms in southeastern France triggered flash flooding that displaced more than 1000 families, and left 200,000 people without electricity for more than two weeks. City officials in France called the LSS Director of Camp Noah Services, Chris Walker, and asked if she could provide training and equip 20 volunteers in southeastern France to deliver the Camp Noah curriculum to up to 500 children. The French officials have asked that a decision to proceed be made within 2 weeks, and that the training and they want the equipment be delivered 6 weeks after the decision is made. Chris Walker wants to help but isn’t sure how to start. Currently, Camp Noah supplies are all written in English, and the counselor training documents are only written in English as well. The floods occurred in an area of France that has few English speakers.
You are a contract employee who has been engaged to help LSS because you speak French fluently and because you are an expert, experienced project manager with great interpersonal skills. Your job is to assist the director, Chris Walker, during project initiation. If the project is approved, you may be asked to lead the remainder of the project as well. You and Chris have been in meetings together all day discussing the opportunity for a French Camp Noah. You’ve been listening very carefully and asking dozens of questions about the potential effort. Now, you’re ready to get started and put your considerable project management skills and knowledge to work.
Questions to be answered are based on the above scenario:
3.As an experienced project manager, you are aware that analyzing the environment in which a project operates is critically important. Select two (2) OPA and two (2) EEF that you believe are important to understand for this project. Apply these to the case scenario and justify why the four items you selected are important. (10 points)
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4. Once the decision is made to proceed with the project, Chris Walker, the director, will need to select a project manager. You know that LSS is a strong-matrix org. What does this mean in terms of how the project will be conducted and the role of the project manager? (10 points)
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5. You and Chris Walker, the director, will work on trying to define what project success will look like as you define the project objectives. What should you keep in mind about the process of writing objectives? Why are good statements of project objectives important to project success? (10 points)
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6. Chris Walker has discussed the potential project with many, many people here and in France, but does not know how to organize all the information about these people, their influence and their expectations. She is worried that she hasn’t discovered all the interested people yet and may be missing key potential partners, opponents, and supporters. What do you recommend? What are the benefits of the approach you suggest? (10 points)
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7. LSS does not have any preferred templates for project charters. What should a project charter document include? Select three of the elements of a project charter document that you believe are the three most important and defend your choice. (10 points)
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8. You are aware that the length of your engagement as a consultant depends on whether or not the project is approved. If the French Camp Noah is approved, you’ll most likely be engaged for at least 3 months; if it’s rejected, your contract will be terminated at the end of the second week. You and your spouse have been unemployed for almost six months. Your spouse is urging you to do whatever you can to stay employed and extend the contract, including putting together the most optimistic business case possible. What should you do? Why? (10 points)
Explanation / Answer
3. Enterprise environment factor (EEF) is one of the important factor which influence the project and its outcome. Each organization has to work within the EEF. EEF could be either internal or external.
Following external Enterprise environment factors which is important to understand in this project are :
Internal Enterprise environment factors which is important to understand in this project that are:
This factors are vital to the project. As the project will be done in France, therefore, it will need to work as per the France government regulations and policies. EEF also shows the culture, market and political condition.
Another important factor to be considered is Organization process assets (OPA) which provide the processes and procedures for conducting work like:
These OPA factors influence the project success. It identify the risk that involved in the project by using checklist from previous records and provide historical information.
6. I will advise Chris to start creating the project charter as the project charter is the dictionary of the project. Project charter shows the purpose, objectives, requirements, assumptions and constraints, risks, milestones, stakeholders, responsibilities and budget. By project charter PM will get a greater inside to the project. Project charter would allow Chris to know how to use the information and the resources she gathers.
7. Project charter establishes a partnership between the performing and requesting organization. Therefore, the business care is very important part or document in the project charter. The business care shows the important information in terms of the business point. A good business care would lead to the approve of the project while the bad project case would most likely cause the project to be rejected. OPA is the another important document which shows the organizational processes, policies and process definitions. It provides templates and historical information. OPA let us know what to do and not to do and it will increases the chances of success. As the project will be done in a foreign country, EEF will be very important to the project. EEF shows the government standards and regulations. The project would have to follow the policies of France. EEF also provides an inside culture as well as marketplace conditions.
8. The first thing I would like to do is asking Chris to hire me as the project manager for the project. As the project is done in France I do speak French fluently and I have also an experience as project manager which will help during the process. There is also a factor that I have is great interpersonal skills as this project requires to deal with the people, hence, it will require people who can communicate well with others. Once the project is delivered, the France government would need someone to run the operation. It will be a great opportunity for me who runs it. There is another option of expand the operation of LSS to Europe. I speak two of the main languages in Europe and have an experience to run projects.
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