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Can you help me!! Sustainable Performance Phase - The Sustainable Performance Ph

ID: 436342 • Letter: C

Question

Can you help me!!
Sustainable Performance Phase - The Sustainable Performance Phase transfers the process from being project oriented to an organization driven process. The purpose of this phase is to ensure the process is able to be maintained and make it part of business-as-usual.

The BPM project is not over once the changes are implemented. The focus then needs to shift to monitoring feedback. This feedback is usually obtained through the development of feedback loops. This feedback is important so the organization can continually improve its process and maintain a competitive advantage. Consider the following question as it applies to continual improvement and feedback loops.

1. What steps (place them in order from most important to least important) should be taken to develop an effective continuous feedback loop?

2. What controls would be necessary to ensure only valid data is collected?


Explanation / Answer

1. check this link http://spmresourcecentre.net/iprc/assets/File/PN1_FBL.pdf 2.(i) The collection of data and information is not an end in itself but is essential for informed decision-making. It is therefore important for the management authority to ensure that the data collected are analysed correctly, disseminated to where they can best be used, and used appropriately in decision-making. Information is also needed to assure the public at large that resources are managed responsibly and that the objectives are being reached. (ii) It must be recognized that data and information are required at the three levels, policy formulation, formulation of management plans, and the determination of management actions to implement the policy and plans. These will overlap considerably and each of the three steps will be influenced by what has happened or is happening at the other two levels. Nevertheless, the three processes are distinct, occur on different time scales and require different information to different levels of detail. Where necessary, differences in methods and approaches between, e.g., artisanal and commercial fisheries and at different time scales need to be emphasised.

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