It has come to my attention that many of you are lying on your time cards. If yo

Question

It has come to my attention that many of you are lying on your time cards. If you come in late, you should not put 0800 on your time card. If you take a long lunch, you should not put 1300 on your time card. I will not stand for this type of cheating. I simply have no choice but to institute an employee monitoring system. Beginning next Monday, video cameras will be installed at all entrances to the building, and your entry and exit times will be logged each time you use electronic key cards to enter and leave. Anyone who is late for work or late coming back from lunch more than three times will have to answer to me. I don’t care if you had to take a nap or if you girls have to shop. This is a place of business, and we do not want to be taken advantage of by slackers who are cheaters to boot. It is too bad that a few bad apples always have to spoil things for everyone.

1. Analyze whether the message is an example of effective or ineffective communication.

2. Revise the message to: Provide practical information. Give facts rather than vague impressions. Present information in a concise, efficient manner. Clarify expectations and responsibilities. Offer compelling, persuasive arguments and recommendations.

Explanation / Answer

1. The message was example of ineffective communication because it may lead to more cheating or creation of new ways of cheating due to fear. Though the message has reached to the intended persons, the intended result cannot be achieved as i have mentioned it may lead to new ways of cheating or may force efficient workers to quit.

Also though it is legal, the employees will lose privacy and would fee that they are always tracked. Though Bad apples will fall in line, good apples will feel offended that their privacy has reduced though no fault of theirs

2. They message should be

"Around 50% of the registered entry times are false. This is so because in the period of 8 am to 9 am, only 50-60% of staff is available in office. But in the time cards shows 90% of the employees are in office. I think everybody knows that this form of activity is called cheating. Hence, request all the employees to put correct time on time card while entering and leaving the office. Please enter the personal time off like napping or shopping in the time card so that exact working hours of overall office can be calculated.

I am also planning to put monitoring system which will log entry and exit times. This is helpful for employees as some cheaters behaviour should not lead to suspicion on othe employees. Hence, request you all of you to comply with new system."

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