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Construction workers Jaime Carrera and Ralph Samson are required to take a reemp

ID: 122492 • Letter: C

Question

Construction workers Jaime Carrera and Ralph Samson are required to take a reemployment drug screening test before they can be hired to work on a new site to which they have applied. Jaime and Ralph come to Inner City Health Care, where urine specimens are collected for examination. The test comes back positive for Jaime, and his potential employer does not give him the job. Ralph tests negative. Two weeks later, Ralph returns to Inner City Health Care for a routine physical examination. "Whatever happened to Jaime Carrera?" Ralph asks Bruce Goldman, CMA (AAMA). "I haven't seen him around the site." "OH, " Bruce replies, "He tested positive for chemical substance abuse, and now he's in a rehab program that Dr. Whitney suggested." What errors were made that could leave the medical assistant and provider vulnerable to litigation? How might the errors leave the health care professionals open to potential lawsuits? How could the errors have been avoided through effective risk management techniques?

Explanation / Answer

The error that could leave them vulnerable to litigation is that CMA disclosed the information about Carrera to Jaime that Carerra tested positive and is in rehab program.

This error might leave the healthcare professionals open to potential lawsuits as they have violated the privacy policy. They disclosed the patient information privacy policy as according to healthcare policies they are not supposed to disclose any information, related to any patient, to others.

The error could have avoided if the CMA would not have told anything about Carerra to Ralph related to his test reports and rehabilitation.

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